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Moto z2 force turns ofg

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Moto z2 force turns ofg

Motorola z2 force

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Message 1 of 3
Administrator

Re: Moto z2 force turns ofg

Hello there, @ochalsr2!

 

We'd like to know more about your experience with your Moto Z2. Do you receive any messages prior to your phone turning off? Has anything changed on your phone to make it behave like this? How long has this occurrence been happening on your phone?

 

Fill us in so we may assist!

 

Lar, AT&T Community Specialist


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Message 2 of 3
Contributor

Re: Moto z2 force turns ofg

No messages it just shuts down randomly.  It seems not to shut down when plugged in.  

Traded my verizon z2  which I had not had any problem to this phone for the main reason the att cell system LTE?

Thank You

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