Explore & discover

Helpful Links

Mobile hotspot issue


Mobile hotspot issue

Galaxy s8 active will let some devices connect to mobile hotspot but not all.. ive reset my setting and all.. 

Message 1 of 2
Accepted by topic author
Accepted by rosemarycustard
‎12-14-2018 8:17 PM

Re: Mobile hotspot issue

Hello, @rosemarycustard,


We'd love to help with this. Look over the information on using your Galaxy S8 Active as a hotspot to doublecheck just to make sure nothing was missed. If everything appears fine, sign into your myAT&T account and use the AT&T Troubleshoot & Resolve Tool to fix the hotspot issues. Click on the preceding link and follow the steps provided. Let us know if this helps.


James, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support