For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
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Saturday, June 24th, 2017 11:05 PM
Missing photos
Was moving photos to sd card. Now they have dissapeared and aren't on phone or sd card
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ATTHelp
Community Support
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231.5K Messages
7 years ago
Hi @Charlenerene
I totally understand how important it is to have your photos recovered. I am definitely happy to assist with this!
Since your photos have vanished after being moved, I am going to suggest connecting your phone to a computer and search for the folder titled DCIM, you should find your photos there. If you are unable to connect to a computer I would recommend downloading a file manager app, and navigating to the DCIM folder to check if any photos are there.
Another good step to try is inserting your SD card in a different device to double check if the photos may be on there. If you use an app like Google Photos, you may also be able to recover your photos from there.
I hope this helps!
Geovanni, AT&T Community Specialist.
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Airmaxburrito95
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36 Messages
7 years ago
If the SD card has a lock switch see if it got flipped.
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