The Samsung Galaxy S24
Oldhounddog11's profile

Tutor

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7 Messages

Saturday, August 27th, 2016 3:01 PM

Marshmallow

Is At&t ever going to update the Samsung Galaxy Note 4 to 6.0.1.

Community Support

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230.7K Messages

8 years ago

Hi @Oldhounddog11!

 

Welcome to the AT&T Community Forums! Thank you for posting your question regarding the Marshmallow release for the Note 4.

 

This is the question we get asked a lot and with good reason. We understand that this Marshmallow release has caused a lot of frustration with our customers. As a company, we hear your voices and we are working diligently behind the scenes to make our process better.

 

As far as when the Note 4 is going to get Marshmallow is a question that truthfully I don’t have an answer to. For now, we all just have to be patient and hopefully it will be soon. We appreciate everyone’s comments and we listen to each and every one of you. This will only make us better in the future as we learn from this and improve the process.

 

We appreciate your business and we sincerely Thank You for being part of the AT&T family!

 

Tim, AT&T Community Specialist

Contributor

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1 Message

8 years ago

Att should offer a free upgrade exchange for all note 4 buyers to the note 7. There is no excuse for the flagship phone to be on lollipop 5.1. Time for Att to step up to the plate for their customers!!
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