Tutor
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11 Messages
Marshmallow update for Galaxy S6 Active (SM-G890a).
When are we to expect the S6 Active to receive the MM 6.0 update?
Tutor
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11 Messages
When are we to expect the S6 Active to receive the MM 6.0 update?
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi @wardawg
Thank you for reaching out to the AT&T Community Forums!
That is the highly asked question these days. We know our Galaxy S6 Active owners are excited about the new Marshmallow update. I am excited about it too, as I wait for it to be released for my device. I understand the wait may be frustrating but we are working diligently to get the update to you.
We are putting the 6.0 update and your device through extensive testing to ensure full compatibility. Once we are sure that the Marshmallow update will successfully operate on your phone with no issues, we will release it to you. As of now, I don’t have a firm date for when this will happen. Rest assured, when available, you will receive an over the air notification on your device with step-by-step instructions to update your software.
For more updates and discussion about Marshmallow availability, please visit https://forums.att.com/t5/Android/Marshmallow-Updates-amp-Discussion/m-p/4817255#M69781
Thank you so much for your patience!
Tim, Community Specialist
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wardawg
Tutor
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11 Messages
8 years ago
Eventually is an underwhelming answer.
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thcompman
Tutor
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9 Messages
8 years ago
"I understand the wait may be frustrating but we are working diligently to get the update to you." My answer to this statement "B--- S---"
Why is at&t so enept and incompetant at updating phones on time and in timely manner. All other cell phones companies in the US have already done the marshmellow updates months ago.
This schedule is totally ridiculous and pathetic. Join the 21st century and keep up or get out of the business of cell phones.
Update the S6 Active Now.
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Westportct
Contributor
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1 Message
8 years ago
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rickscr
Contributor
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1 Message
8 years ago
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rrzero
Contributor
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1 Message
8 years ago
Considering the Acive models are exclusive to AT&T in the US, one would imagine AT&T would want those to be among the first to roll out new software...
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fbroce
Tutor
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10 Messages
8 years ago
Please release the mm update. It is on the web but I do not want to get
my S6 active out of sync with the official update (for future updates).
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wardawg
Tutor
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11 Messages
8 years ago
It really should be updated first and formost being that it is an At&t exclusive device. Why does At&t even do the exclusive device deal anyway? It's not like people are switching to At&t over it. Save the money from the exclusive deals and invest it in your software update team.
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erj-drvr
Tutor
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4 Messages
8 years ago
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Evlar77
Tutor
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8 Messages
8 years ago
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