Contributor
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1 Message
Locked out of my account
Due to me changing my password to many times and logging into my at&t account with a forgotten password it has locked up my account and I nees to knlw what to do!
Contributor
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1 Message
Due to me changing my password to many times and logging into my at&t account with a forgotten password it has locked up my account and I nees to knlw what to do!
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
6 years ago
Greetings @Kbrooke95,
Thank you for reaching out to the Community and Forums Team! I understand the importance of accessing your emails and would like to help you with this.
You will receive an account lock after multiple failed attempts to sign in. It can be locked anywhere from 1 hour to many hours depending on the attempt. Once this time passes, the lock will be removed. If you are still having this issue, please use this link for more support.
Thank you for your time!
Jason, AT&T Community Specialist
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sszaszy
Contributor
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1 Message
5 years ago
I am locked out of my email account. Can you help me grant access? Thank you. Steve
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