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Latest Android update --can't schedule text messages!

Tutor

Latest Android update --can't schedule text messages!

Samsung S7 Active. My phone just updated software yesterday, Mar 14 2018. Now, I am no longer able to schedule a text message. When I tap on the three dots in the upper right hand corner of the messaging screen the only commands that drop down our block number and add contacts..

Should I try to uninstall and go back to the last version of the operating system? Or is this something that can be fixed with another update?

 

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Message 1 of 25
Administrator

Re: Latest Android update --can't schedule text messages!

Good Morning @Mmdown,


Welcome to the Community Forums!  I can understand why you like the feature of being able to schedule a text message.  I can assist you with this.


You can uninstall the app and re-do the update.  If your device is under warranty and you go back to the last version, the manufacturer's warranty is null and void.  When you re-do the update, and if you still not able to schedule a text, Best Buy has the Samsung Experience where they will help you solve the issue hands-on. 


I hope this helps.  Have a great day. 


Donna V, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
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Message 2 of 25
Contributor

Re: Latest Android update --can't schedule text messages!

So is there no way to get this function back without uninstalling the update?? I used this function daily and would very much like it back but would prefer to NOT install an update.

Message 3 of 25
ACE - Sage

Re: Latest Android update --can't schedule text messages!

@KristenP

I use this function daily for work.  Now I’m glad I traded in the GS7 for the GS9.  

I found an app which allows scheduled text called Textra.  Not perfect, but it does allow the function which I find extremely important. 

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Message 4 of 25
Tutor

Re: Latest Android update --can't schedule text messages!

Thank you, but how do I uninstall?

Message 5 of 25
ACE - Sage

Re: Latest Android update --can't schedule text messages!

Software updates cannot be reversed.  

Turns out all Samsung got the update and it gutted “advanced messages “.   Rather than 6 to 8 options, all we have is 2. Add recipient or block number.  

I have the full list still available on the Note 4.   Very disappointing.  Will be looking for who to complain to about there being nothing “advanced” about the messages anymore.  😡

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 25
ACE - Sage

Re: Latest Android update --can't schedule text messages!

After much annoyance, search for a replacement SMS, I have the solution....

Believe it or not, it’s still in the native app, they just hid it.  🙄

The option to schedule is next to each message.  Hit the + sign, and choose what you want to do, including scheduling. 

No way is this intuitive.  The only reason I found it is another App copied the format and DID include a tutorial on extra functions.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 7 of 25
Contributor

Re: Latest Android update --can't schedule text messages!

Thank you so much!  My phone just updated yesterday.  I use scheduling a text ALL THE TIME and was devastated when I thought it had been removed!  Thank you again!

Message 8 of 25
Contributor

Re: Latest Android update --can't schedule text messages!

Thanks so much for this post! I was pretty mad when I thought the scheduling messages option was gone.

Message 9 of 25
Contributor

Re: Latest Android update --can't schedule text messages!

THANK YOU!!!! I use this feature ALL the time!

Message 10 of 25
ACE - Sage

Re: Latest Android update --can't schedule text messages!

Same here.  I was fuming.  

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 25

Re: Latest Android update --can't schedule text messages!

Thanks for the heads up on the + sign for scheduling messages. 

This is soooo stupid. 

Why "fix" it if it isn't broke?

This was a lame idea of adding a + menu when the 3 dot menu is still available for use.   So now we have another menu added to the messages? Why not move everything from the 3 dot menu to the + menu? 

 

Message 12 of 25
Contributor

Re: Latest Android update --can't schedule text messages!

You totally ROCK!!! THANKS so much for this help!

Message 13 of 25
ACE - Sage

Re: Latest Android update --can't schedule text messages!

@Freebird15

Can’t imagine why.  I figure it’s programmers justifying their paychecks. 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 25
Contributor

Re: Latest Android update --can't schedule text messages!

Thank you  sooooooo much!!!!

Message 15 of 25
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