03-15-2018 3:30 PM
Samsung S7 Active. My phone just updated software yesterday, Mar 14 2018. Now, I am no longer able to schedule a text message. When I tap on the three dots in the upper right hand corner of the messaging screen the only commands that drop down our block number and add contacts..
Should I try to uninstall and go back to the last version of the operating system? Or is this something that can be fixed with another update?
Solved by: Go to Solution.
03-17-2018 9:17 AM
Good Morning @Mmdown,
Welcome to the Community Forums! I can understand why you like the feature of being able to schedule a text message. I can assist you with this.
You can uninstall the app and re-do the update. If your device is under warranty and you go back to the last version, the manufacturer's warranty is null and void. When you re-do the update, and if you still not able to schedule a text, Best Buy has the Samsung Experience where they will help you solve the issue hands-on.
I hope this helps. Have a great day.
Donna V, AT&T Community Specialist
03-19-2018 4:37 AM
So is there no way to get this function back without uninstalling the update?? I used this function daily and would very much like it back but would prefer to NOT install an update.
03-19-2018 5:09 AM
I use this function daily for work. Now I’m glad I traded in the GS7 for the GS9.
I found an app which allows scheduled text called Textra. Not perfect, but it does allow the function which I find extremely important.
03-19-2018 7:26 PM
Software updates cannot be reversed.
Turns out all Samsung got the update and it gutted “advanced messages “. Rather than 6 to 8 options, all we have is 2. Add recipient or block number.
I have the full list still available on the Note 4. Very disappointing. Will be looking for who to complain to about there being nothing “advanced” about the messages anymore. 😡
03-19-2018 9:31 PM
After much annoyance, search for a replacement SMS, I have the solution....
Believe it or not, it’s still in the native app, they just hid it. 🙄
The option to schedule is next to each message. Hit the + sign, and choose what you want to do, including scheduling.
No way is this intuitive. The only reason I found it is another App copied the format and DID include a tutorial on extra functions.