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Latest Android update --can't schedule text messages!

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Latest Android update --can't schedule text messages!

Samsung S7 Active. My phone just updated software yesterday, Mar 14 2018. Now, I am no longer able to schedule a text message. When I tap on the three dots in the upper right hand corner of the messaging screen the only commands that drop down our block number and add contacts..

Should I try to uninstall and go back to the last version of the operating system? Or is this something that can be fixed with another update?

 

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Message 1 of 7
Administrator

Re: Latest Android update --can't schedule text messages!

Good Morning @Mmdown,


Welcome to the Community Forums!  I can understand why you like the feature of being able to schedule a text message.  I can assist you with this.


You can uninstall the app and re-do the update.  If your device is under warranty and you go back to the last version, the manufacturer's warranty is null and void.  When you re-do the update, and if you still not able to schedule a text, Best Buy has the Samsung Experience where they will help you solve the issue hands-on. 


I hope this helps.  Have a great day. 


Donna V, AT&T Community Specialist


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Message 2 of 7
Contributor

Re: Latest Android update --can't schedule text messages!

So is there no way to get this function back without uninstalling the update?? I used this function daily and would very much like it back but would prefer to NOT install an update.

Message 3 of 7
ACE - Expert

Re: Latest Android update --can't schedule text messages!

@KristenP

I use this function daily for work.  Now I’m glad I traded in the GS7 for the GS9.  

I found an app which allows scheduled text called Textra.  Not perfect, but it does allow the function which I find extremely important. 

(The following is included after all posts to save typing) We are customers too, NOT employees. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 7
Contributor

Re: Latest Android update --can't schedule text messages!

Thank you, but how do I uninstall?

Message 5 of 7
ACE - Expert

Re: Latest Android update --can't schedule text messages!

Software updates cannot be reversed.  

Turns out all Samsung got the update and it gutted “advanced messages “.   Rather than 6 to 8 options, all we have is 2. Add recipient or block number.  

I have the full list still available on the Note 4.   Very disappointing.  Will be looking for who to complain to about there being nothing “advanced” about the messages anymore.  😡

 

(The following is included after all posts to save typing) We are customers too, NOT employees. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 7
ACE - Expert
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Accepted by Mmdown
‎03-20-2018 11:36 AM

Re: Latest Android update --can't schedule text messages!

After much annoyance, search for a replacement SMS, I have the solution....

Believe it or not, it’s still in the native app, they just hid it.  🙄

The option to schedule is next to each message.  Hit the + sign, and choose what you want to do, including scheduling. 

No way is this intuitive.  The only reason I found it is another App copied the format and DID include a tutorial on extra functions.  

 

(The following is included after all posts to save typing) We are customers too, NOT employees. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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