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Latest Android update --can't schedule text messages!

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Latest Android update --can't schedule text messages!

Samsung S7 Active. My phone just updated software yesterday, Mar 14 2018. Now, I am no longer able to schedule a text message. When I tap on the three dots in the upper right hand corner of the messaging screen the only commands that drop down our block number and add contacts..

Should I try to uninstall and go back to the last version of the operating system? Or is this something that can be fixed with another update?

 

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Message 1 of 7
Administrator

Re: Latest Android update --can't schedule text messages!

Good Morning @Mmdown,


Welcome to the Community Forums!  I can understand why you like the feature of being able to schedule a text message.  I can assist you with this.


You can uninstall the app and re-do the update.  If your device is under warranty and you go back to the last version, the manufacturer's warranty is null and void.  When you re-do the update, and if you still not able to schedule a text, Best Buy has the Samsung Experience where they will help you solve the issue hands-on. 


I hope this helps.  Have a great day. 


Donna V, AT&T Community Specialist


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Message 2 of 7
Contributor

Re: Latest Android update --can't schedule text messages!

So is there no way to get this function back without uninstalling the update?? I used this function daily and would very much like it back but would prefer to NOT install an update.

Message 3 of 7
ACE - Sage

Re: Latest Android update --can't schedule text messages!

@KristenP

I use this function daily for work.  Now I’m glad I traded in the GS7 for the GS9.  

I found an app which allows scheduled text called Textra.  Not perfect, but it does allow the function which I find extremely important. 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 7
Contributor

Re: Latest Android update --can't schedule text messages!

Thank you, but how do I uninstall?

Message 5 of 7
ACE - Sage

Re: Latest Android update --can't schedule text messages!

Software updates cannot be reversed.  

Turns out all Samsung got the update and it gutted “advanced messages “.   Rather than 6 to 8 options, all we have is 2. Add recipient or block number.  

I have the full list still available on the Note 4.   Very disappointing.  Will be looking for who to complain to about there being nothing “advanced” about the messages anymore.  😡

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 7
ACE - Sage
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Accepted by Mmdown
‎03-20-2018 11:36 AM

Re: Latest Android update --can't schedule text messages!

After much annoyance, search for a replacement SMS, I have the solution....

Believe it or not, it’s still in the native app, they just hid it.  🙄

The option to schedule is next to each message.  Hit the + sign, and choose what you want to do, including scheduling. 

No way is this intuitive.  The only reason I found it is another App copied the format and DID include a tutorial on extra functions.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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