The Samsung Galaxy S24
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17 Messages
Monday, October 17th, 2016 8:04 PM
LG v10 Bootloop and Crash
Did anyone elses LGV10 bootloop and crash after the forced update last week?
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
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Pmabrouk
Contributor
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1 Message
7 years ago
I am adding my voice to this thread. I am disgusted. I purchased my phone 1 year ago and was not aware of the problem. Clearly based on the posts in this thread AT&T was well aware of this problem and sold me a phone that just died. I should have been informed by AT&T of the problem and been given a replacement phone of a different brand and type.
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David606
Employee
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3.5K Messages
7 years ago
Always a conspiracy. AT&T isn't aware of anything until LG admits it and states as such. Otherwise if a phone is under warranty, they'll be replaced PER THE MANUFACTURER'S instruction. Which is a like for like replacement.
Otherwise everyone has the option to go with the manufacturer directly for support with warranty.
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Thewar
Tutor
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12 Messages
7 years ago
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David606
Employee
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3.5K Messages
7 years ago
AT&T doesn't provide the warranty so it makes no difference to them. THE MANUFACTURER provides warranty. AT&T does exchanges on THEIR BEHALF. If AT&T replaces an LG phone, LG is on the hook for the cost of that.
There are no conspiracies here so unless you got proof of such I wouldn't be propagating false assumptions based on nothing. Unless you want to show us a press release from LG that admits to the problem as officially recognized like the Note 7 recall. And official means it's from LG and to corroborate the notion that it's known by AT&T. A date would be further concrete evidence too. Let's see, the LG V10 was released in the Fall of 2015. So if you're going to say AT&T knew about this issue early then something from around then.
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Thewar
Tutor
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12 Messages
7 years ago
https://www.xda-developers.com/lg-bootloop-lawsuit-adds-nexus-5x-lg-g5-v20-case/
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Thewar
Tutor
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12 Messages
7 years ago
https://www.xda-developers.com/lg-bootloop-lawsuit-adds-nexus-5x-lg-g5-v20-case/
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Thewar
Tutor
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12 Messages
7 years ago
https://www.xda-developers.com/lg-bootloop-lawsuit-adds-nexus-5x-lg-g5-v20-case/
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Thewar
Tutor
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12 Messages
7 years ago
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Thewar
Tutor
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12 Messages
7 years ago
Why did you have to edit your statement. Dude just admit AT&T became aware of an issue with the phones last year. Never have I said AT&T was responsible but they have a knowledge of the issue. AT&T should replace those phones and go after LG not just refer the customer to the insurance for a issue beyond the control of the consumer which are the people who in the end make AT&T their money and in turn help you get paid. [Please keep it courteous]
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