Not being able to hear your calls without using speaker phone can certainly be concerning. I am very sorry you're experiencing this. It would be a pleasure to assist!
Our Troubleshoot & Resolve Tool is a fantastic resource to use for these sort of issues. To get started please make sure your specific device is selected, then under Device/software issues > Audio > select Handset and Speaker. From here, you can then follow the given instruction.
I hope this helps! If you have any further questions or concerns regarding this issue please send us a private message to @ATTCares including your full name, and mobile number.
Thank you so much for your time, and I hope you have a wonderful rest of the week!
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hey there @buff9pt9,
Not being able to hear your calls without using speaker phone can certainly be concerning. I am very sorry you're experiencing this. It would be a pleasure to assist!
Our Troubleshoot & Resolve Tool is a fantastic resource to use for these sort of issues. To get started please make sure your specific device is selected, then under Device/software issues > Audio > select Handset and Speaker. From here, you can then follow the given instruction.
I hope this helps! If you have any further questions or concerns regarding this issue please send us a private message to @ATTCares including your full name, and mobile number.
Thank you so much for your time, and I hope you have a wonderful rest of the week!
Jess, AT&T Community Specialist
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Rae3279
Contributor
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2 Messages
6 years ago
That didn't help at all. I followed your directions which weren't that clear, however there is no support for this issue
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