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LG Phoenix 3 won't update...


LG Phoenix 3 won't update...

Hi everyone!, i recently buy a new LG Phoenix 3, it's a great phone, i really like it... but, it won't update. I'm stuck in Android 6.0 with version ending 10g, there's is various version avaliable to download (https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1215461?make=LG&model=LGM...), but nothing, no FOTA, no PC LG software... what can i do?, need help with this at&t... thanks for your help!

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Accepted by _vakr4
‎08-25-2018 12:52 PM

Re: LG Phoenix 3 won't update...

Hello @_vakr4.

Congratulations on your recent device upgrade!

When a software update is available you will be notified OTA. We are unable to push the update to your LG Phoenix 3.

We hope this helps.

Kenneth, AT&T Community Specialist

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Re: LG Phoenix 3 won't update...

My lg phoenix 3 wont turn on its just a blaxk screen with a flashing ? Befor that it said firmware update looking for any connection ive had the phone 2 weeks please HELP!!!!! 

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