Teacher
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9 Messages
LG Optimus G Pro - problem with GPS turn on with no reason
My wife has been noticed that the LG Optimus G Pro will always enable the GPS during incoming or making outgoing call with the phone. The problem is causing the phone to drain the battery and there is no way to stop this problem. I searched the web and some people experience the same problem with no help from AT&T and LG. Has anyone experience such problem? Is there a solution? Some people need to get a replacement phone to attempt fix the problem. The problem started in late August and it has been progressed without solution. My wife's phone is only 2 months old and I do not want to get a refurbish phone in such a short period of time... Is there way to exchange new or other phone after 2 months? I do not mind to pay a bit more to change it... I hope there is a solution out there to fix the problem.
redpoint73
Professor
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3K Messages
11 years ago
I wonder if its related to this: http://forums.att.com/t5/Android-Discussion-and-Support/Carrier-I-Q-found-on-LG-G2/td-p/3618891
Different phone, but also an LG.
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chung_c1
Teacher
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9 Messages
11 years ago
Thanks for the link! I checked my wife's phone and sure it confirmed with Carrier IQ in it. I will try to contact AT&T customer service to remove or disable the rootkit type malware in my wife's phone. Do AT&T suppose to load such rootkit type of malware into our phone? I though the CIQ supposed to be stop! Are they randomly loaded to varies peoples phone?
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redpoint73
Professor
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3K Messages
11 years ago
There has been some media attention, and I think AT&T was removing it from their devices for a while. But I don't think there is anything to stop AT&T from putting it on their devices again, if they want to. At least for the time being.
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wdixon5543
Contributor
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1 Message
10 years ago
how do you remove IQ Check?
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mlwagnertx
Contributor
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3 Messages
10 years ago
This is ludicrous. I want to remove CIQ but I cannot without rooting the phone,which I don't want to do.
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peppersdrei
Contributor
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1 Message
10 years ago
clicked the link says I do not have accsess
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danieledowell
Contributor
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1 Message
10 years ago
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jacksinko
Contributor
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1 Message
10 years ago
I had same problem before. I uninstalled/stop all the location related apps and services (included IQagent), the GPS still turning on by itself. When I compared with other phones, I see there is no option selected on Location Access screen on my LG phone. After I selected "Wi-Fi & mobile network location" and turn on the "Access to my Location" without turning on GPS, the GPS option doesn't turn on anymore unless I turn it on manually. Hope it can solve your problem too.
Jack
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shettysid
Tutor
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2 Messages
10 years ago
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shettysid
Tutor
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2 Messages
10 years ago
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