My original cord from my phone broke so I went and bought a different charger. I still have the original block and it didn't seem to have any issues. My phone now wont charge past 50% and the battery is draining even quicker.
I’m sorry to hear you are having issues with charging your device. I had the same issue with mine last year. I am happy to help!
I would definitely recommend replacing the charging block as well as test it on another device if one is available. If you continue to have issues, please send us a private message to @ATTCares with your full name and phone number and we can look into other available options.
Thank you for reaching out to us here on the Community Forums! Enjoy the rest of your weekend!
Jenn, AT&T Community Specialist
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