Explore & discover

Helpful Links

LG G5 Only Charging Part Way

Contributor

LG G5 Only Charging Part Way

My original cord from my phone broke so I went and bought a different charger. I still have the original block and it didn't seem to have any issues. My phone now wont charge past 50% and the battery is draining even quicker.

87 Views
Message 1 of 2
Administrator

Re: LG G5 Only Charging Part Way

Hi there @karinajohnson3!


I’m sorry to hear you are having issues with charging your device. I had the same issue with mine last year. I am happy to help!


I would definitely recommend replacing the charging block as well as test it on another device if one is available. If you continue to have issues, please send us a private message to @ATTCares with your full name and phone number and we can look into other available options.


Thank you for reaching out to us here on the Community Forums! Enjoy the rest of your weekend!


Jenn, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic
Additional Support