Tutor
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8 Messages
LG G3 Unlocked phone not able to use to cellular data
Hello I am using LG G3 Unlocked phone and my carrier is AT&T. I am able to connect to WiFi and everything is fine about it. But when I don't have WiFi accessible, the cellular data is not working. I made sure that the Cellular Data icon is turned on and the preferred network mode is set to already set to "GSM/WCDMA auto".
The other preffered network modes were 1. GSM/WCDMA/LTE auto, 2. WCDMA only, 3. GSM only. I can manually change and make it stay at WCDMA only. If I try to keep in the 1st option, it reverts backs to its original "GSM/WCDMA auto" status.
The Access point names shows AT&T PTA and inside that it shows a preview of plenty other things like PORT, PROXY, USER NAME, PASSWORD and none of them can be edited.
Please advice me on how I can use my cellular data.
Accepted Solution
Official Solution
GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
just so you do know you wont get lte with it.... It needed bands 2,4,5,17 which it has none of those.
http://www.bhphotovideo.com/bnh/controller/home?O=&sku=1075449&gclid=CjwKEAjw6IauBRCJ3KPXkNro1BoSJAAhXxpygv6d7SwbF9mbr6MAvVw30FCzU3eEWAsP0H_Hfe33-xoCkibw_wcB&is=REG&m=Y&A=details&Q=
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formerlyknownas
ACE - Sage
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116.6K Messages
9 years ago
You have an unlocked phone, on ATT , but what network did it come from?
and ATT phone will not work on Verizon or Sprint or prepaid carriers that are CDMA networks.
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haryshenoy
Tutor
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8 Messages
9 years ago
The SIM card/ my carrier is from AT&T and the phone I bought is unlocked without any carriers
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formerlyknownas
ACE - Sage
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116.6K Messages
9 years ago
To set your APN settings:
http://www.att.com/esupport/article.jsp?sid=41412&cv=820
Any further problems use the support contact.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
what model # is the phone????
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haryshenoy
Tutor
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8 Messages
9 years ago
I couldn't find my Phone model in the list from the link below. My phone model is LG G3 and the model number is LG- D855. Could you please share the instructions to set the APN for that specific model number?
http://www.att.com/esupport/article.jsp?sid=41412&cv=820
Thanks,
Hari
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haryshenoy
Tutor
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8 Messages
9 years ago
My phone model is LG G3 and the model number as shown in the phone settings is LG- D855.
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haryshenoy
Tutor
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8 Messages
9 years ago
Programming non-AT&T devices with the correct APN and MMS data settings
http://www.att.com/esupport/article.jsp?sid=KB424489
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haryshenoy
Tutor
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8 Messages
9 years ago
You are right Glimmerman76. I am not able to link up to the LTE thing in my phone. It is currently using preffered Network mode as GSM/WCDMA auto and I cant change it to GSM/WCDMA/LTE auto in the settings.
Could you please suggest me on how I can get the LTE in my phone? Do I need to update my phone details with my carrier or do I need to make any changes to the new APN that I have created?
Please advise me on this. I appreaciate your help.
Thanks,
Hari
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
@haryshenoy
you wont ever get LTE on the phone as the hardware does not support it. Your stuck with hspa and hspa+ with the phone.
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