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LG G2 out of stock online

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LG G2 out of stock online

Has anyone ordered and received an LG G2 recently? I ordered mine last week and haven't received a single update since. The phone is currently listed as being out of stock online, so what does that mean for people who ordered it just a few days before that? My order status status is showing "preparing to ship" for the phone and "processing" for Various SIM. I would've picked it up in stores but it doesn't seem to be available in ANY stores in both my entire home state and the state I'm in right now.

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Message 1 of 57
Explorer

Re: LG G2 out of stock online

I still have not received mine either. I'll be calling again today to ask what the issue is. I was even told they can't cancel the order.
Message 16 of 57
Contributor

Re: LG G2 out of stock online

Ive order min on 1/17 havent receive yet estimated shiping date past already still waiting got charge upgrade fee $36 just waiting
Message 17 of 57
Contributor

Re: LG G2 out of stock online

what was the price on line for LG G2 when you renew your contract for new 2 years?

 

now it says free + 36 activation fee, but does it mean it was same (free) when you guys ordered it 10 days ago?

 

thanks

Message 18 of 57
Highlighted
Community Manager

Re: LG G2 Hasn't shipped.

Hello everyone,

 

I apologize for the fulfilment issue you're experiencing. This device is extremely popular and seems to be sold out across all channels. I see that the site is showing "Out of Stock" now, not sure when it updated though.

 

I see that many customers are having their phones shipped, I apologize for the delay and any frustration it's causing.

 

Thank you,

Dmitriy


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Message 19 of 57
Tutor

Re: LG G2 out of stock online


ejules88 wrote:

I still have not gotten my phone .No message has been sent to me concerning the fact that the shipping date has passed by. Ordered it on Jan.16. Now it is just about time to pay my next bill and it includes the $36 upgrade charge. I think it is crazy to require anyone to pay the upgrade charge if the phone has not even been sent yet. But I guess that's just the AT&T way!  I liked my service/phones with Cingular, but this AT&T  company - not so much!!


You should call AT&T and have the activation fee waived. It would make no sense for them to charge you for a fee for a phone that you haven't received.

Message 20 of 57
Tutor

Re: LG G2 out of stock online

I ordered mine on the 18th or 19th and received it yesterday. I don't know why some of you who ordered it online before me haven't received it...

Message 21 of 57
Tutor

Re: LG G2 out of stock online

Yes I received it on Monday. 

Message 22 of 57
Contributor

Re: LG G2 out of stock online

what was the price on line for LG G2 when you guys ordered it?

 

now it says free + 36 activation fee if you upgrade,

but does it mean it was same (free) when you ordered it 10 days ago?

 

thanks

Message 23 of 57
Tutor

Re: LG G2 out of stock online

Yes it's been free+activation fee for a while. It's supposed to be free until January 31st.

Message 24 of 57
Explorer

Re: LG G2 out of stock online

I got a email yesterday letting me know that the phone has been shipped! I should receive it Friday.
Message 25 of 57
Tutor

Re: LG G2 out of stock online

My girl ordered an lg g2 on the 21rst of January. Last email I received told me it would be shipped by the 28th. No word or phone yet. I am totally disappointed with the whole ordeal. What to do!!

Signed
Very frustrated in Ohio
Message 26 of 57
Tutor

Re: LG G2 out of stock online

Is there any one else who is going through the same problems?
Message 27 of 57
Teacher

Re: LG G2 out of stock online

I ordered the g2 on January 30th, the one day it was actually in stock on the att site.  The day before, my friend ordered one over the phone from premiere.  She received hers 2 days later.  Mine has been on back order ever since.  No updates other than than.  Today is the 6th and the last day of the shipping window I was given.  Why is it that I can't get mine when it says it was in stock, but hers was out of stock and premiere still shipped her one? Rather frustrated.

Message 28 of 57
Tutor

Re: LG G2 out of stock online

Yes I am beyond frustrated! I've been patiently waiting but that time is over I'm going to be canceling my internet of 7 years with at &t over something so stupid.. Unreal what a huge business blunder!
Message 29 of 57
Teacher

Re: LG G2 out of stock online

I ordered mine on 1/31 (at an AT&T store) and tomorrow is the last day of the window, however, reading these comments I certainly don't have any expectations of it shipping out then. The frustrating part, to me, is that AT&T are not forthcoming with status updates.

 

Message 30 of 57
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