Kies on iMac won't restore backup files imported my Samsung Galaxy S2

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Kies on iMac won't restore backup files imported my Samsung Galaxy S2

I recently backedup my Samsung Galaxy S2 to my iMac via Kies, but now it doesn't recognize the files, messages, etc. and won't let me Restore now. Has anyone had this same problem and what program do I need to use to be able to restore my android. Thanks so much. 

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Former Community Manager

Re: Kies on iMac won't restore backup files imported my Samsung Galaxy S2

What happens when you go through the restore process?

 

Do you get an error message?

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