Contributor
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1 Message
Kam
I activated a new sim card today samsung s4 now none of my accts r working. Can my info from old sim card not have been tranfered over or was disabled. Since new sim card i m having trouble with all my accts.
Contributor
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1 Message
I activated a new sim card today samsung s4 now none of my accts r working. Can my info from old sim card not have been tranfered over or was disabled. Since new sim card i m having trouble with all my accts.
ATTHelp
Community Support
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231.4K Messages
6 years ago
Good Saturday morning @Kam1234,
There is actually no information stored on your SIM card. Are you able to make and receive calls? If those features work, there is most likely nothing wrong with your SIM card.
Please explain what you mean by “none of your accounts work.”
Thank for accessing the Community Forums and have a great weekend!
Anthony, AT&T Community Specialist
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