For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Kam1234's profile

Contributor

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1 Message

Sunday, December 24th, 2017 6:01 AM

Kam

I activated a new sim card today samsung s4 now none of my accts r working. Can my info from old sim card not have been tranfered over or was disabled. Since new sim card i m having trouble with all my accts. 

Community Support

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231.4K Messages

6 years ago

Good Saturday morning @Kam1234,


There is actually no information stored on your SIM card.  Are you able to make and receive calls?  If those features work, there is most likely nothing wrong with your SIM card.


Please explain what you mean by “none of your accounts work.”


Thank for accessing the Community Forums and have a great weekend!


Anthony, AT&T Community Specialist

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