Just received phone and cannot receive calls.

Contributor

Just received phone and cannot receive calls.

I just activated my new HTC One X 4G and I can make and receive texts, and I can also make calls, however I can't receive calls. I tried to call myself from two different phones and nothing. What should I do? 

840 Views
Message 1 of 2
Highlighted
Professor

Re: Just received phone and cannot receive calls.

Call customer service or into an AT&T store, and they should be able to sort you out.  Worst case, is that they need to replace your handset with a different one.

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support