Helpful Links

Just received phone and cannot receive calls.

Contributor

Just received phone and cannot receive calls.

I just activated my new HTC One X 4G and I can make and receive texts, and I can also make calls, however I can't receive calls. I tried to call myself from two different phones and nothing. What should I do? 

947 Views
Message 1 of 2
Highlighted
Professor

Re: Just received phone and cannot receive calls.

Call customer service or into an AT&T store, and they should be able to sort you out.  Worst case, is that they need to replace your handset with a different one.

Message 2 of 2
Share this topic
Announcements

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support