08-16-2018 1:53 PM
I am currently in a family plan but thinking of changing to another family plan because my friend wanted to terminate their line. Is it possible to transfer my line to the other family plan through online, or do I have to go to the nearest AT&T store to get it done?
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08-18-2018 9:45 AM
Hello, @ LokiJien!
If you’re the account holder, you’re more than welcome to manage your data only plan online. Learn how to change, renew, or cancel your current subscription simply by following these steps.
Hope this information helps!
Lar, AT&T Community Specialist
08-18-2018 10:37 AM
@LokiJien I have no idea why ATTCares posted that link but you can transfer your line from one account to another online. The account owner of the plan you are on needs to initiate a transfer of billing responsibility of your line to the other account owner here: https://www.att.com/tobr/tobrHomePage.rt. When the account owner accepts the transfer, they can add you to their plan.
- edited 01-28-2019 5:35 PM
Hi sandblaster, thanks for helping out in this thread.
If you don't mind answering one more question, I'm trying to wrap my head around this transfer of billing responsibility thing.
What I'm hoping to do, conceptually, is add a line to my existing family plan that uses the phone number from a different plan that is being cancelled. The language att uses around ToBR makes it sound like I'm taking on a whole separate plan rather than just adding a line, which doesn't sound right to me (but may be right in reality). Is the ToBR process what I'm looking for?
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