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I need to change the email address i used to recieve my network unlock code b/c i misspelled it

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I need to change the email address i used to recieve my network unlock code b/c i misspelled it

I recently submitted my unlock code request but I accidentally made a typo in the email address I am supposed to receive it at. I've tried submitting a new request with the correct email multiple times but every time I get the same answer or result saying that I already have submitted a request and to please enter the IMEI number and request number but nowhere do I have an option to change the email address I need it to be sent to what do I do? I have an LG Phoenix 4

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Accepted by ATTKevin
‎01-11-2019 11:22 AM

Re: I need to change the email address i used to recieve my network unlock code b/c i misspelled it

Hello @Cva.anaa4, we'd be glad to assist you. All device unlock requests require you to confirm the request using the email address you provided. If you do not confirm the request, then it will be canceled within 24 hours.

 

We recommend waiting until the request is canceled. Once the request is canceled, you will be able to submit another request using the Unlock portal. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.


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Re: I need to change the email address i used to recieve my network unlock code b/c i misspelled it

I want to change my email address on my account 

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