Contributor
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2 Messages
I have a Samsung S3, my son has an S4...
I have a Samsung S3, my son has an S4... I can text him and he receives the texts, but when he texts me I do not get them... Advice anyone???
Thank you.
Contributor
•
2 Messages
I have a Samsung S3, my son has an S4... I can text him and he receives the texts, but when he texts me I do not get them... Advice anyone???
Thank you.
hrmlmjl
Contributor
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1 Message
10 years ago
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ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, MakeMeLaugh and hrmlmjl!
Thanks for posting. I'm sorry to hear that you're having trouble receiving text messages.
Have you tried restarting the device? Do you have any software updates pending or available? I would also advise checking your text messaging settings by clicking on the text message icon, then clicking the menu button, and selecting the "Settings" option.
If you're still having trouble, feel free to send us a private message by clicking here so we can make sure that your accounts are properly provisioned. In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any additional questions or concerns!
-Mariana
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MakeMeLaugh
Contributor
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2 Messages
10 years ago
Thank you for replying. I will try what u suggested and if that doesn't work, will email...
Cheryl T***
[Edited for Privacy]
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