11-14-2013 5:57 PM
11-15-2013 6:55 AM
Thanks for posting. I'm sorry to hear that you're having trouble receiving text messages.
Have you tried restarting the device? Do you have any software updates pending or available? I would also advise checking your text messaging settings by clicking on the text message icon, then clicking the menu button, and selecting the "Settings" option.
If you're still having trouble, feel free to send us a private message by clicking here so we can make sure that your accounts are properly provisioned. In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any additional questions or concerns!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!