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Huawei Mate SE compatibility

Contributor

Huawei Mate SE compatibility

Hello,

 

I recently purchased a Huawei Mate SE. Everything I read before purchasing indicated that the device should be compatible with AT&T's network. However, when I double checked with the IMEI number (through AT&T's BYOP site) it showed that my device was incompatible.

 

Any ideas on where I went wrong, or what I can do at this point to try and get the phone on AT&T would be incredibly helpful. Thank you!

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Message 1 of 5
Administrator

Re: Huawei Mate SE compatibility

Hello @leknik18!

 

To work on our network, it is required that your device operates on one of these GSM frequencies:

  • 3G UMTS network - 850, 1900MHz bands
  • 4G LTE network - AWS, 700, 850, 1900MHz bands

Not sure which network frequencies your device supports? Please verify by visiting your device manufacturer’s website.

 

We hope this info helps!

 

Lar, AT&T Community Specialist


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Message 2 of 5
Contributor

Re: Huawei Mate SE compatibility

Thank you, that does help me confirm that the GSM frequencies appear to match. However, should I still be concerned that the IMEI number doesn't show compatibility on the Bring Your Own Phone site?

Message 3 of 5
Administrator

Re: Huawei Mate SE compatibility

Hello again, @leknik18!

 

 

You'll want to make sure your device isn’t reported lost, stolen, or involved with fraud at https://soc.att.com/2JJBGi3. Also, please verify that your device is unlocked from the previous carrier so we can activate it.

 

 

We hope this info is useful!

 

Lar, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 4 of 5
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ACE - Sage

Re: Huawei Mate SE compatibility

@leknik18

(Also called the 7x).  

If you purchased the L24 version, for the USA, it has most currently used bands for LTE.  

https://www.gsmarena.com/huawei_honor_7x-8880.php#l24

Any other version is not compatible.   

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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