06-11-2012 8:13 PM
06-13-2012 11:41 AM
Just go into an AT&T store if you can't figure it out yourself. They may have incorrectly provisioned your account for data, or a problem with the SIM card.
06-15-2012 12:07 PM - edited 06-15-2012 12:07 PM
Sound like an easy thing to fix. Call them.
I wouldn't worry.
06-21-2012 12:28 PM
This is a problem that has been occuring alot. I too, have the same problem and so do many people who own the one x and are connected to O2. The only difference is that they have it fixed. http://community.o2.co.uk/t5/HTC/HTC-One-X-Manual-APN-Settings-Solution-Found/td-p/225729
Does anyone here know how to adapt this solution so that it can work for att users?
10-16-2012 9:23 AM
Having same problem can anyone help.....please
Go to an AT&T store or call customer support (611 on your AT&T phone). Its likely your account was not provisioned correctly for the APN settings on the phone. For instance, if you just swapped the SIM from another phone into the One X, or if you didn't add LTE to your account (no charge), or they didn't add LTE to your account properly.
12-12-2012 11:20 AM
A possible fix...."Settings" --> "Mobile data" --> "Access point names" --> Access the "Menu" --> "Reset to default".
MY ISSUE: "Disconnected because service is unavailable" within the "Mobile data" field. I would have to reset my phone on a daily basis because I would loose 4G LTE data.
I contacted HTC and they told me that I would have to perform a factory reset in order to resolve the issue, this was not a definite fix.
I had contacted AT&T and I was always provisioned for data. I swapped SIM Cards, this did not make a difference. Resetting the access point names seems to have resolved the issue.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!