Helpful Links

How to update if non US and non AT&T?

Contributor

How to update if non US and non AT&T?

So how can i get latest update for my d800 if I'm not AT&T user and didn't live in US.
2,914 Views
Message 1 of 4
Employee

Re: How to update if non US and non AT&T?

Hi Atifsh, 

 

All of our AT&T Branded devices are designed to use the AT&T Software Update tool. This uses your IMEI and AT&T SIM card to push updates to your device. Since you are outside of the US, this tool will not work. I don't believe that LG has a desktop side loading solution like the Samsung products do. You would have to reach out to LG directly to see if they have a workaround for you. 

 

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (2)
Message 2 of 4
Contributor

Re: How to update if non US and non AT&T?

good evening! I need your help. I have bought in ebay a samsung galaxy s3 AT&T from USA. I shipped it to Albania, where I live. Then I unlocked it. A have used it for a year and i cant update the software version. It is still 4.1.1 android version. When I go to settings, About device and then software update, check for updates, it says: Software Update Interrupted, No update is available and current software is up to date

Message 3 of 4
Professor

Re: How to update if non US and non AT&T?


sd871991 wrote:

good evening! I need your help. I have bought in ebay a samsung galaxy s3 AT&T from USA. I shipped it to Albania, where I live. Then I unlocked it. A have used it for a year and i cant update the software version. It is still 4.1.1 android version. When I go to settings, About device and then software update, check for updates, it says: Software Update Interrupted, No update is available and current software is up to date


This is never going to work (updating in Settings over your carrier's network) per the "Accepted Solution" of this thread.  Go to the Samsung support website, and look for information on how to update via KIES.

 

Message 4 of 4
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support