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How to access my att prepaid account?

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Contributor

How to access my att prepaid account?

Forgot my prepaid account info, and my axia at&t is puk sim locked. What can I do?

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Message 1 of 9
ACE - Sage

Re: How to access my att prepaid account?

Prepaid login:    https://www.paygonline.com/websc/loginPage.html
You can only reset your password by text to the phone.  

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 9
ACE - Expert

Re: How to access my att prepaid account?

You need to call to get the PUK code to unlock your sim. 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 9
Contributor

Re: How to access my att prepaid account?

I cannot access my account I forget my id and username. Im sims locked,
what can i do to login?
Message 4 of 9
Contributor

Re: How to access my att prepaid account?

I need to unlock my sims with a puk code, I forget my prepaid account
information. What do I do?
Message 5 of 9
ACE - Sage

Re: How to access my att prepaid account?

Call AT&T.  1-800-331-0500

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 9
Tutor

Re: How to access my att prepaid account?

how can you call atmt if all circuits are busy every time

Message 7 of 9
ACE - Sage

Re: How to access my att prepaid account?

@Anelafox   I’ve never had busy circuits.  I suspect you are calling when they are closed.  Call centers are not open 24 hours a day

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 9
Tutor

Re: How to access my att prepaid account?

Amazing that a corporation like atmt doesn't have 24 hour customer service.
I live in Hawaii and work 12 hour shifts so I'm not able to just take a
break to call in the middle of my shift..i will have to go back to straight
talk they were 24/7.
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Message 9 of 9
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