The Samsung Galaxy S24
olsaann's profile

Contributor

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1 Message

Saturday, August 27th, 2016 11:48 PM

How do I stop the pop up that says IMS Service has stopped when working g

Stop IMS pop up

Accepted Solution

Official Solution

Community Support

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230.7K Messages

8 years ago

Greetings @olsaann!

 

I’m sorry to hear about that pop-up! That would get annoying fast!

 

Usually this error is caused by a bug with either a messaging application or email application! What I would suggest trying is going to your application manager (Usually Settings > Device > Applications > Application Manager) and clearing the cache for all of your applications fitting those categories!

 

If that fails try going through again and clearing the data (This may remove information such as saved email accounts).

 

Thanks for bringing this up! Have an excellent day, and thanks for being a part of the Forums!

 

Kevin, AT&T Community Specialist

Contributor

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2 Messages

7 years ago

I have an s6. this issue appeared 2 days ago after a factory reset. the solution provided by Kevin from ATT did not work. The pop up appeared even as I was doing it. still appertaining.  

Employee

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3.5K Messages

7 years ago

Go to the Messaging application. From the inbox select MORE in upper right hand corner. Go to SETTINGS then ADVANCED MESSAGING. Turn it off.

Contributor

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2 Messages

7 years ago

Seems to be working. Thanks for the help.

New Member

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3 Messages

4 years ago

I was able to fix this issue WITHOUT restarting my whole phone.

Step 1: Install ccswe app manager (or another app manager)

Step 2: Search for "ims"

https://imgur.com/L7uNzQ5

Step 3: Go through each IMS service and hit 3 dots in upper right, then click wipe data

https://imgur.com/MWgf2dm

Step 4: Restart phone

This worked for me first time.

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