Helpful Links

HTC Vivid problems after upgrade

Contributor

HTC Vivid problems after upgrade

Hello, I need some help. I have a  HTC Vivid, phone was perfect, but after an upgrade I got problems. When changing from one application to the next the phone gives me a white screen with HTC logo in it, then it turns dark with a "uploading" window. I wait for about 40 seconds before i goes from reading messages to brouse the Internet or making a call or anything. Please help.. how can i fix the problem? 

Tags (1)
3,491 Views
Message 1 of 2
Employee

Re: HTC Vivid problems after upgrade

Thanks for your post lesguerra. What type of upgrade did you do? Are you talking about a software update? If so, I would recommend contacting HTC here

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support