HTC Vivid problems after upgrade

Contributor

HTC Vivid problems after upgrade

Hello, I need some help. I have a  HTC Vivid, phone was perfect, but after an upgrade I got problems. When changing from one application to the next the phone gives me a white screen with HTC logo in it, then it turns dark with a "uploading" window. I wait for about 40 seconds before i goes from reading messages to brouse the Internet or making a call or anything. Please help.. how can i fix the problem? 

Tags (1)
3,483 Views
Message 1 of 2
Community Support

Re: HTC Vivid problems after upgrade

Thanks for your post lesguerra. What type of upgrade did you do? Are you talking about a software update? If so, I would recommend contacting HTC here

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support