Teacher
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14 Messages
HTC One X + update
I woke up earlier to an AT&T message saying your phone is ready for a new software update. So I downloaded it, an nothing has changed or happen. What's this about, was it jus a fake, or will I see something diff later?
sitnsidewayz
Professor
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1.9K Messages
11 years ago
The latest update did a software upgrade, from Ice Cream Sandwich to Jelly Bean. It is possible that many applications that ran on ICS will not run on JB. Many developers are behind in regards to their applications running on JB due to the fact JB has been on such few devices until now and they have not been developing and testing on that platform. This many not be the case for all the apps that quit working for you, but very possible for many. By run, I mean run without issues. In some cases it may introduce new bugs not had before.
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krisn8
Tutor
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7 Messages
11 years ago
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sitnsidewayz
Professor
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1.9K Messages
11 years ago
Ahh, got it. My wife has the One X, which just got the update mentioned. Looks like the One X+ just received some supposed improvements and enhancements. As typical of HTC, most likely another buggy update. It is the reason I personally abandoned device from manufacturers that place their own overlay on Android. My wife is ok with the One X, but I don't like it. I previously had an HTC Inspire and had to root and install a custom rom just to shake all the bugs. I have found from prior experiences, it is best to backup data and manually install a fresh update downloaded from the HTC site as opposed to applying the update as an overlay. The downside is a loss of data and there is no guarantee that there won't still be bugs. The Inspire had a messaging bug that I don't think HTC ever corrected.
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PhoneWizard
Mentor
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33 Messages
11 years ago
krisn8, is your phone encrypted? (Settings > Storage > look for checkmark next to Storage Encryption) I'm just curious because I'm trying to narrow down the cause of this issue.
You might be able to re-update using the manual USB method, but it will factory reset your device so don't do it until you've thoroughly backed up all your data.
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djgh
Tutor
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2 Messages
11 years ago
PhoneWizard,
My phone is encrypted. I have the issue involving the Google apps crashing.
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PhoneWizard
Mentor
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33 Messages
11 years ago
I think we've hit the nail on the head.
I've been doing some testing over here, and factory resetting fixes all the issues --- UNTIL I re-encrypt the devices.
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krisn8
Tutor
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7 Messages
11 years ago
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geo2geo
Tutor
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7 Messages
11 years ago
My phone is encrypted also. Seems to be the common thread.
Our company requires encryption, and others here are having the same issues with Chrome and Search.
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PhoneWizard
Mentor
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33 Messages
11 years ago
I've opened a ticket with HTC, referencing this thread. Hopefully I can get a response from someone tomorrow, and if not I'll call up AT&T directly and have them put an HTC tech support rep on the line.
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geo2geo
Tutor
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7 Messages
11 years ago
Hopefully you'll get somewhere. AT&T told me it was a "unique problem" with my phone. They referred me to HTC.
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