HTC One Out of Warranty Replacements

Tutor

HTC One Out of Warranty Replacements

On the phone for a while now. I had called in a warranty claim more than a week ago because the microphone quit working, I could only talk using the speakerphone. Common problem when I Google search it. Left me a message stating that they are out. On the phone now with a wonderful gentleman who is really trying to help me. Offered me the S4, but I have the 64gb HTC One, and the S4 costs $100 less with half the memory. (I asked if I could get a $100 credit, but he said no.) Giving me a $50 credit to go and get a gophone, and I need to ship it to HTC to get repaired.

 

Anyone else out there run into this? Sounds like there are a lot of warranties issues on this otherwise wonderful device. 

4,601 Views
Message 1 of 2
Contributor

Re: HTC One Out of Warranty Replacements

I went through 7 htc ones through bestbuy for the same issue. HTC didn't get their phone right before they sent it out, the same speaker stopped working every time. I know this isnt exactly what you were asking but I just wanted to urge you to take the s4.

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support