Contributor
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3 Messages
HTC M8 process.com.android.phone
Hi,
I currently have a HTC M8, I am about to break/stab/burn this phone if I see the "process.com.android.phone" come up anymore. It is fully updated with latest software. I have tried all the suggested things, stopping certain apps from running, clearing cache of certain apps, safe boot/recovery mode and clear cache, I have even soft reset and hard reset/ fully wiped my phone so it was brand new. The full wipe only lasted a couple of months before the message came back.
Any other suggestions that could fix it before I move to a different phone?
Thank you
Accepted Solution
Official Solution
redpoint73
Professor
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3K Messages
9 years ago
I'd suggest trying the RUU. This is a complete stock image that will re-write all partitions to the phone. You may have some damaged/corrupte OS files; in which case the RUU will fix this.
Download and instruction on how to run the RUU are are the bottom of the following webpage (under Manual Sysem Update instructions): http://www.htc.com/us/support/htc-one-m8-att/news/
Be aware that this will completely wipe the internal storage on the phone, so backup any personal data you want to keep to an off-phone location. Although you mentioned you already did a factory reset, so you might not have any such data left on the device.
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ATSViper
Contributor
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3 Messages
9 years ago
Thank you very much, I'll try this over the weekend.
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ATSViper
Contributor
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3 Messages
8 years ago
Update:
Since doing the suggest install, everything has been working great. Thank you again!
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