02-27-2015 12:40 PM
Ever since the update i have been getting the Dish icon (like GPS) appearing consistently for 10-20 minutes at a time in a given hour. The battery drain since the update is horrible. Go to work, look at my phone 2 hours in and its at 50% battery. Go into manage apps and see Agent IQ under android services. says its running for over 24 hours? when i try to stop the app. It stops for about 3-5 minutes and then is initiated again. I have no GPS on , no auto update apps....what the heck.... tried the hard reboot after stopping the program and nothing....this is getting to be ridiculous. Any one else having the issue? i see it in other forums about the ATT update/Agent IQ issue but nothing here in the community....weird
02-27-2015 2:43 PM
03-02-2015 8:22 AM
Carrier IQ is in fact turning on the GPS, and causing excessive battery drain. I've seen a couple reports of this on other forums.
Can you disable the IQ app, or is that locked out (without root)?
Other than that (or root), I don't think you will find much of a fix unless AT&T/HTC rolls out a patch.
03-03-2015 10:15 PM
03-04-2015 5:20 AM
03-04-2015 11:24 AM
03-05-2015 4:50 AM
AT&T, what are you doing about htis? (nothing). It's clearly something recently pushed out to our phones without our knowledge, probably force-wedged into some service update. It's no coincidence that suddenly all of these people (both here and in several other forums on the internet) are reporting having this issue out of the blue in the last 2-3 weeks.
Here's to hopelessly praying you actually give 1/3 of a crap about your customers this week and help us get our phones through half a day's worth of battery!
03-05-2015 5:29 PM
03-05-2015 8:02 PM
i see wher eyou're going, but if this was something slipped in with the 4.4.4 upgrade, then it took weeks to kick in. I had no issues for several weeks after getting 4.4.4, but just in the past week or two have seen significant problems. this is the same thing reported by many users, so I'm more inclined it believe that it's something AT&T simply tried to slip through randomly without our noticing (and failed misrably, per usual).
03-06-2015 11:18 AM
03-09-2015 1:34 PM
This is the most annoying and ridiculous situation. If the IQ services are not legal and they keep tracking my phone - you would think AT&T would want to remove them from the phone rather than face some sort of legal battle. I personally don't care if it is there or not - what I care about is for the last two weeks I can't make it through a work day without my phone battery being completely drained by this gps icon on my phone constantly engaging and running. Do they really want warranty exchanges on all of these phones? Let us roll back on HTC sync or something. I have been with AT&T for over 15 years - and find it hard to believe their software folks can't fix this issue. Three of my lines are up for renewal next week - and until they fix this issue I will not be upgrading with AT&T service.
03-10-2015 4:29 AM
03-10-2015 6:13 PM
- edited 03-11-2015 6:12 AM by Taylarie
The issue seems to be getting worse....was running in airplane mode as i tried everything to have it stop draining the battery. Seems by lack of adequate response that its a legal thing that ATT does not want to actually address. [Per Guidelines: Keep it Relevant and Appropriate].we shouldnt have to buy new phones, trade them in or pay absolutely anything out of pocket for this bull. Its amazing how these companies work against the folks that made them big in the beginning....