HTC Inspire 4G update problem

Teacher

HTC Inspire 4G update problem

I received a text message from AT&T about 3 days ago telling me there was a critical software update for my phone. I have been trying to download the update but I get a "Server Unavailable" error. I am connected to WiFi and have tried at various times of the day. What can I do to get this update?
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Contributor

Re: HTC Inspire 4G update problem

Thank you!! That was the golden ticket to this issue. Sure nice to find someone posting a message who is actually right for a change Smiley Wink Thanks to whoever the AT&T tech you got it from too. They simply told me to keep trying the 'update' option under 'settings' because their server is flooded right now.

 

Kim

 

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Tutor

Re: HTC Inspire 4G update problem

I have downloaded the update and the phone seems to work. But when it goes into sleep mode after a minute, it won't come back on. I remove the battery and then re-insert it, and the phone works again briefly. But then after a few minutes, it shuts down again and won't turn on. I went into the AT&T store and they were not helpful. Their best suggestion was to buy a new battery, which they don't sell. (though the battery life indicator shows the original battery was fully charged). I went to Batteries Plus and bought a new $40 battery. After inserting the new battery and turning the phone on, it worked...and then went back into sleep mode and would not turn on again. So, obviously, that wasn't the problem. I'm not sure where to go at this point, because the phone is no longer under warranty. It worked perfectly fine before the update and now it doesn't.

 

Has this happened to anyone? Does anyone have any suggestions for next steps?

Message 17 of 65 (47,451 Views)
Contributor

Re: HTC Inspire 4G update problem

I'm having this exact same problem. My phone worked perfectly 5 hours ago. I downloaded the update and ever since, I have a constantly restarting paperweight. I'm about to switch providers. I am so fed up with all of the technical glitches over the past few years with this company. How do I fix this?

Message 18 of 65 (47,432 Views)
Teacher

Re: HTC Inspire 4G update problem

[ Edited ]

 

 

Cat Happy    Did the update last night based on the phone code Allen0903 provided.

  

All I can say is that the phone is much, much smoother and everything seems to be working so far ......

Message 19 of 65 (47,406 Views)
Tutor

Re: HTC Inspire 4G update problem

I do have a problem, my battery life went from bad to worse after the update. This morning i took it out of the charger, made a call and checked facebook for about 5 minutes. I probably used the phone for about 20 minutes total and my battery went from 100% to 82%. My screen brightness is around 35%, no bluetooth, no gps, yes wi-fi, no mobile network. Auto sync is enabled but it has always been on even before the update and my battery wouldn't drain this fast. Before the update i would be at 50% battery life by 5pm. Anyone notice this? Any new setting with this update that im missing?

Message 20 of 65 (47,002 Views)
Tutor

Re: HTC Inspire 4G update problem

I do have to add that i've had the update for a few days now.
Message 21 of 65 (47,000 Views)
Contributor

Re: HTC Inspire 4G update problem

Did this update your phone to ICS (Ice Cream Sandwich (Android 4))?

Message 22 of 65 (46,995 Views)
Tutor

Re: HTC Inspire 4G update problem

Not really i still have 2.3.5
Message 23 of 65 (46,974 Views)
Scholar

Re: HTC Inspire 4G update problem

It's not an Android OS update, it's an update for HTC Sense. 

Message 24 of 65 (46,963 Views)
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Tutor

Re: HTC Inspire 4G update problem

Wait, i thought this thread was a bout the htc sense update.
Message 25 of 65 (46,958 Views)
Scholar

Re: HTC Inspire 4G update problem


maurigr wrote:
Wait, i thought this thread was a bout the htc sense update.

As far as I know, it is about the Sense update.  But ahpitre asked about ICS so I was responding to that specific question. 

 

Message 26 of 65 (46,910 Views)
Tutor

Re: HTC Inspire 4G update problem

Ahhh i see now my bad. Smiley Happy
Message 27 of 65 (46,877 Views)
Tutor

Re: HTC Inspire 4G update problem

This morning the update finaly came in on the phone from ATandT . The only problem I have with the update

is the gallery icon for pictures no longer works. The update seems to have made the phone more snappy.

Message 28 of 65 (46,789 Views)
Scholar

Re: HTC Inspire 4G update problem


ctuna wrote:

This morning the update finaly came in on the phone from ATandT . The only problem I have with the update

is the gallery icon for pictures no longer works. The update seems to have made the phone more snappy.


The update changed the gallery layout.   May have caused a slight glitch in the "old" shortcut pointing to the "new" gallery.

Have you tried deleting the shortcut and then adding it back to your screen? 

 

Message 29 of 65 (46,649 Views)
Teacher

Re: HTC Inspire 4G update problem

Dial *#*#682#*#* in your phone. The update will start automatically.

 

This worked on 2 of my phones that had the same problem.  The 3rd phone had no problem updating

the other way with all the same settings and at the same location at the same time.   Definitely seems

like a very random problem.

 

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