Teacher
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1 Message
HTC Inspire 4G update problem
I received a text message from AT&T about 3 days ago telling me there was a critical software update for my phone. I have been trying to download the update but I get a "Server Unavailable" error. I am connected to WiFi and have tried at various times of the day. What can I do to get this update?
La-La
Scholar
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250 Messages
12 years ago
Have 2 phones that have upgraded (1 still has not) and had no problems with it from either phone.
The new lockscreen is nice and I like the new gallery better than the old one. And I really like that we can do screen shots now.
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Dirtnapper
Tutor
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4 Messages
12 years ago
I got a responce back from tech suppport, (*#*#682#*#*) they gave me the same code and it started right away. No problem with the download/installation; everything is fine.
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denden2912
Contributor
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1 Message
12 years ago
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jgj10
Contributor
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1 Message
12 years ago
I don't feel like a step-child anymore!
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KS6PHTC
Contributor
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1 Message
12 years ago
Thank you!! That was the golden ticket to this issue. Sure nice to find someone posting a message who is actually right for a change
Thanks to whoever the AT&T tech you got it from too. They simply told me to keep trying the 'update' option under 'settings' because their server is flooded right now.
Kim
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sdoles
Tutor
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1 Message
12 years ago
I have downloaded the update and the phone seems to work. But when it goes into sleep mode after a minute, it won't come back on. I remove the battery and then re-insert it, and the phone works again briefly. But then after a few minutes, it shuts down again and won't turn on. I went into the AT&T store and they were not helpful. Their best suggestion was to buy a new battery, which they don't sell. (though the battery life indicator shows the original battery was fully charged). I went to Batteries Plus and bought a new $40 battery. After inserting the new battery and turning the phone on, it worked...and then went back into sleep mode and would not turn on again. So, obviously, that wasn't the problem. I'm not sure where to go at this point, because the phone is no longer under warranty. It worked perfectly fine before the update and now it doesn't.
Has this happened to anyone? Does anyone have any suggestions for next steps?
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CapnCaveman
Contributor
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2 Messages
12 years ago
I'm having this exact same problem. My phone worked perfectly 5 hours ago. I downloaded the update and ever since, I have a constantly restarting paperweight. I'm about to switch providers. I am so fed up with all of the technical glitches over the past few years with this company. How do I fix this?
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rw4x4van
Teacher
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19 Messages
12 years ago
All I can say is that the phone is much, much smoother and everything seems to be working so far ......
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maurigr
Tutor
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6 Messages
12 years ago
I do have a problem, my battery life went from bad to worse after the update. This morning i took it out of the charger, made a call and checked facebook for about 5 minutes. I probably used the phone for about 20 minutes total and my battery went from 100% to 82%. My screen brightness is around 35%, no bluetooth, no gps, yes wi-fi, no mobile network. Auto sync is enabled but it has always been on even before the update and my battery wouldn't drain this fast. Before the update i would be at 50% battery life by 5pm. Anyone notice this? Any new setting with this update that im missing?
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maurigr
Tutor
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6 Messages
12 years ago
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