HTC Inspire 4G update problem

Teacher

HTC Inspire 4G update problem

I received a text message from AT&T about 3 days ago telling me there was a critical software update for my phone. I have been trying to download the update but I get a "Server Unavailable" error. I am connected to WiFi and have tried at various times of the day. What can I do to get this update?
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Contributor

Re: HTC Inspire 4G update problem

Same issue, Any solution?
Message 2 of 65 (49,651 Views)
Teacher

Re: HTC Inspire 4G update problem

Make sure your mobile network is on as well.  Not just wifi.  Worked for me.

Message 3 of 65 (49,632 Views)
Contributor

Re: HTC Inspire 4G update problem

wifi and mobile on still unable to download, get "server unavailable" still
Message 4 of 65 (49,450 Views)
Contributor

Re: HTC Inspire 4G update problem

What you want to do is go to htc's website select support, then phones, then select the HTC inspire, then select the software and updates...you'll see a paragraph titled

HTC Inspire™ 4G for AT&T ROM Update | 7.31.2012 theres a link that says read more, click that link and there are instructions on downloading at the bottom of the post with the version to download onto your PC. You will need HTC sync on your PC for this. (NOT htc sync manager)

Message 5 of 65 (49,399 Views)
Tutor

Re: HTC Inspire 4G update problem with download 8/8/2012

I got the notification it keeps saying server unavailable when I try to update..

At&t said Htc hadn't provided them with the file.

Htc says At&t has a slow server that is being overwhelmed buy the number of update requests.

I don't want to overload the junk in my phone without having  it backed up.

I don't know why the file from HTC wouldn't do the same download without wiping out the phone contents.

The at&r software server has been giving me this server unavailable message for long before this

update was available it used to say no updates available when I would check it.

I think at&t needs to check and upgrade there server.

It looks like the update is much more trouble than its worth,

 

 

Message 6 of 65 (49,329 Views)
Contributor

Re: HTC Inspire 4G update problem

I have downloaded and installed the ROM update from HTC site via HTC Sync. Nice interface....Fast...Big Big problem!!!  Camera is dead...completely. Restart couple of time, Removed battery, did Factory reset, reinstalled ROM...still dead...

This ROM is probably for Desire HD (it says 'Desire HD' within some stock appliations like Music player). I know the models are similar, but how similar ?

Customer support told me there is no way to return back to old ROM, I need to send for repair...Don't know what to do? Any suggestions?

Message 7 of 65 (49,072 Views)
Teacher

Re: HTC Inspire 4G update problem

Dial *#*#682#*#* in your phone. The update will start automatically.
Message 8 of 65 (48,889 Views)
Tutor

Re: HTC Inspire 4G update problem

Allen is right.  That code will work.  I called AT&T support and they told me to call HTC support.  HTC support gave me that code and it installed the update.  If that doesn't work, I'd call HTC support at 866-449-8358.  

Message 9 of 65 (48,701 Views)
Contributor

Re: HTC Inspire 4G update problem

After 2 days...Camera start workingSmiley Happy ...Now the phone shows up as Desire HD in my car Bluetuz....

Message 10 of 65 (48,600 Views)

Re: HTC Inspire 4G update problem

Is everyone having good luck with this update? I’m nervous about updating since the last time I updated (last winter), it didn’t want to show who was sending new text.
Message 11 of 65 (48,568 Views)
Scholar

Re: HTC Inspire 4G update problem

Have 2 phones that have upgraded (1 still has not) and had no problems with it from either phone. 

 

The new lockscreen is nice and I like the new gallery better than the old one.  And I really like that we can do screen shots now. 

 

Message 12 of 65 (48,523 Views)

Re: HTC Inspire 4G update problem

I got a responce back from tech suppport, (*#*#682#*#*) they gave me the same code and it started right away. No problem with the download/installation; everything is fine.

Message 13 of 65 (48,418 Views)
Contributor

Re: HTC Inspire 4G update problem

awesome thnanks
Message 14 of 65 (48,327 Views)
Contributor

Re: HTC Inspire 4G update problem

awesome...feels like a new phone. I used the check for ATT update under menu for my upgrade. Took about 30 min to do everything.
I don't feel like a step-child anymore!
Message 15 of 65 (48,046 Views)
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