Contributor
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1 Message
Group Text Fails
I am having failure with Group Texts (3 total people) I am using Samsung S9 - they are on I-phone. I followed all of the instructions to fix but it did not work. This began this weekend after the mandatory update.
When I send a message it instantly fails to send (groups only individual messages are fine).
Any thoughts?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Greetings @robi70!
When you've completed your message make sure to tap the 3 dots in the top right corner. While there, please verify that Group Text (two heads icon) is highlighted. If not, simply visit Text Settings (Settings > More Settings > Multimedia > Group Conversations) to make Group Text the default setting.
We hope this info helps.
Lar, AT&T Community Specialist
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Ffnpfd
Contributor
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2 Messages
5 years ago
Still doesn't work
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DocV2003
Contributor
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2 Messages
5 years ago
There are two things you can try. The second option worked for my S7.
I did not try option 1 and wish I did first before conducting option 2. Good luck.
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MyMan1
Contributor
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2 Messages
5 years ago
This solution did not work for me. I have the same type of issue "failed to send group message with an explanation point to the right of the message
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MyMan1
Contributor
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2 Messages
5 years ago
Thanks the second solution solved my issue!
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zero_vertical
New Member
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7 Messages
4 years ago
I'm having the same issue. Using a Sony Xperia 1 II running Android 10, the stock google text app is sending all my group texts out via SMS individually, rather than via MMS to the entire group together.
In the Settings menu, under advanced, my Group MMS setting is not listed. If I take out the Sim Card, the Group MMS settings under Advanced REAPPEAR.
I'm using a third party app, but it's crummy and I want to use the standard android/google apps. Is there a firmware update that will address this?
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