04-22-2019 11:59 AM
I am having failure with Group Texts (3 total people) I am using Samsung S9 - they are on I-phone. I followed all of the instructions to fix but it did not work. This began this weekend after the mandatory update.
When I send a message it instantly fails to send (groups only individual messages are fine).
Solved by: Go to Solution.
04-23-2019 4:10 PM
When you've completed your message make sure to tap the 3 dots in the top right corner. While there, please verify that Group Text (two heads icon) is highlighted. If not, simply visit Text Settings (Settings > More Settings > Multimedia > Group Conversations) to make Group Text the default setting.
We hope this info helps.
Lar, AT&T Community Specialist
05-08-2019 7:35 AM
There are two things you can try. The second option worked for my S7.
I did not try option 1 and wish I did first before conducting option 2. Good luck.
05-18-2019 2:57 PM
This solution did not work for me. I have the same type of issue "failed to send group message with an explanation point to the right of the message
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