For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Joeylee's profile

Contributor

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1 Message

Monday, January 21st, 2019 7:34 PM

How do I bypass my Google account when performing a hard factory reset?

I found an Alcatel phone in a dumpster at dollar general model #5044R When I do hard factory reset it ask for Google account that was sync to that phone how do I bypass it 

 

Accepted Solution

Official Solution

Community Support

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231.4K Messages

5 years ago

Greetings @Joeylee!

 

Bypassing that security feature requires entering the required info which is only knowledgeable to the owner of the Google account.

 

We hope this info helps!

 

Lar, AT&T Community Specialist

Contributor

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1 Message

5 years ago

I found an AT&T tablet and I cannot bypass the owners Gmail account before I factory Data reset  what can I do? ?? 

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