Explore & discover

Helpful Links

Google account

Highlighted
Contributor

Google account

I found an Alcatel phone in a dumpster at dollar general model #5044R When I do hard factory reset it ask for Google account that was sync to that phone how do I bypass it 

 

716 Views
Message 1 of 3
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTDanW
‎02-01-2019 2:56 PM

Re: Google account

Greetings @Joeylee!

 

Bypassing that security feature requires entering the required info which is only knowledgeable to the owner of the Google account.

 

We hope this info helps!

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 3
Contributor

Re: Google account

I found an AT&T tablet and I cannot bypass the owners Gmail account before I factory Data reset  what can I do? ?? 

Message 3 of 3
Share this topic
Share this topic
Announcements
NEW - Take a look at our best value & price ever for unlimited wireless - AT&T Unlimited Starter and AT&T Unlimited Extra plans!

Additional Support