05-16-2013 11:09 AM - edited 05-16-2013 11:13 AM
So I just got the update to Google Hangouts on my GS3 (https://play.google.com/store/apps/details?id=com.google.android.talk). When I am on wifi I have no problem talking with iPhones that are on LTE. When i'm on LTE I can't seem to do a video call. It insists that I go on wifi.
I have a coworker who tried on his GS3 on T-Mo and it had no problem making a video call over HSPA.
What's wrong? Why is this restricted on AT&T? I have 3GB data plan I pay for.
05-16-2013 12:50 PM
05-16-2013 2:24 PM
05-17-2013 6:07 PM
05-18-2013 8:08 PM
This is typical underhanded bullstuff from AT&T. They won't let you use already paid for data on a service that is similar to what they offer because they want you to pay extra by buying that service from them. Not only should this work with LTE, it should work with any form of data. If you bought the data and you have the app to do it, it should be allowed. This is one of the main reasons AT&T continues to be last in customer satisfaction surveys.
07-29-2013 8:13 AM
If your phone is rooted, install this, run it and reboot. You'll be able to do video over mobile data. https://play.google.com/store/apps/details?id=com.innodroid.gtalkenabler
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!