The Samsung Galaxy S24
moonhs1992's profile

Contributor

 • 

1 Message

Tuesday, December 5th, 2017 2:09 AM

Getting unlock code

Hi

I'm using Galaxy Note 5 about 2 years with AT&T and

Now I'm back in my country for a short time so I want to use it during I stay here.

 

I already submitted the unlock form and got "approved" however I couldn't find out where I can finde the unlock code though. I hope you guys help me out to find the unlock code.

Community Support

 • 

231.3K Messages

6 years ago

Hi @moonhs1992,


An unlocked device is very beneficial when it comes to traveling. I can understand how important it is for you to get your device unlocked. We definitely want to make sure all your concerns have been addressed. Let's make sure we get this resolved! 


We would like to thank you for taking the time to use our Device Unlock Online Portal. For us to provide you with the best assistance, can you please send me a private message @ATTCares. Please be sure to include your full name, account number, and best contact method. Once received, I will be able to take a closer look to see what the device unlock code is.


I hope to hear from you soon!


Vanessa, AT&T Community Specialist 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.