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24 Messages
Galaxy s2 update 4.0.4 failure. Is there not an AT&T rep on this board that can help us?
My wife and myself started having the phones shut off at random after the last update a couple of weeks ago. A few times it deletes our bluetooth added devices. Other times after the phone decides to shut it self off and I press and hold the side button to wake it back up the device shows my battery is discharged. This will happen with a fully charged battery. Someone out there has to know about this issue besides the consumers. I went to the att store today with no help and samsung support was the same.....
ablan59
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88 Messages
11 years ago
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raiu
Scholar
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131 Messages
11 years ago
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smenard415
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45 Messages
11 years ago
I will bump this conversation so that it will appear with the other one currently on the first page. The lack of response is going to make me have to find another company. Phone continues to go dead and I simply cannot rely on this essential piece of equipment. Come on AT&T help your customers out.
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99ssconv
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24 Messages
11 years ago
I have about five hours of time wasted on this issue. I think at&t needs to credit my account if I am to renew this June!!!!!!
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ablan59
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88 Messages
11 years ago
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99ssconv
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24 Messages
11 years ago
mine phone is now working like it used to, GREAT. no thanks to at&t
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dmtucker
Teacher
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17 Messages
11 years ago
If you're going to spend that much time and effort going back to 4.0.3, you should consider spending the same amount of time and effort to go forward to Jelly Bean 4.1.2, in the form of the SuperNexus ROM. It is absolutely stable, good battery life, and pure, unadulterated Nexus JB.
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ablan59
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88 Messages
11 years ago
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TobyTAT
Contributor
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2 Messages
11 years ago
Wanted to stand up and be counted for this issue. I was forced by ATT to accept this update now my phone bricks twice daily and the battery has to be removed then put back in for it to work again. Where is the customer servce rep???????????
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bmgoodman
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151 Messages
11 years ago
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