04-09-2013 4:42 PM
04-21-2013 4:49 AM
04-21-2013 10:46 AM
Had my S2 reflashed at device support center. Unfortunately they loaded ICS. Actually my wife's phone. I have S3 with JB . I am afraid to try JB update again using my crappy ATT DSL intermittent service.
04-21-2013 11:55 AM
My AT&T store was unable to reflash the OS. There's apparently no technical support available there. So I'm getting a new one via a warranty exchange. I am very scared to update the phone I get (assuming it comes with ICS).
04-21-2013 1:41 PM
I kudo'd lyndsie41CE's posts as apparently I experienced a similar situation trying to upgrade to JB through Kies. So here's what happened ot me:
I got a system text from ATT that the upgrade was available at www.samsung.com/us/attskyrocket/update/ and when I tried it using Kies to update to JB it failed to the point that I was prompted to go into recovery mode and restoration, and even recovery wouldn't work, my phone is stuck in odin mode. I called Samsung tech support and they said ATT should disable or remove the Kies OTA app on my phone as it's keeping the restoration from downloading and fully restoring the phone (it sounded like she was reading off a cut sheet). I then called ATT to ask them to do what the Samsung rep suggested but they didn't really know if what she suggested would work as my phone was soft-bricked already. So after a few attempts putting it in recovery mode and trying to restore, but still stuck in odin mode, they decided to send me a replacement phone. I'm going to stay away from JB while I can, seems too much of a hassle. I followed everything per the instructions from that link and have successfully upgraded it to ICS prior to this, so don't know what went wrong here. If this happens to more than one person, then not all cases of upgrades were tested prior to making the upgrade available in my opinion.
04-22-2013 1:41 AM - edited 04-22-2013 1:45 AM
USA Samsung should update their page :
by the way, on windows for JB upgrade in Skyrocket the theme is a major fact, like in vista if arrow theme is there, then the Kies JB upgrade screen looks transparent.
last time in ICS upgrade for Skyrocket many phone was bricked as because of Kies. why don't they offer both Kies and OTA.
04-22-2013 6:24 AM
Installed the update Friday. Since then battery life is in the toilet. Took phone off charger 6am. by 650am was down to 62% with no unusual activity. Saw a post about the Facebook app on JB. Uninstalled. Recharged phone. Back off charger and battery stable at 98% 30 minutes off charger.
Any ideas on this?
04-22-2013 8:50 AM
04-22-2013 10:32 AM
Not sure about that. I was able to upgrade to ICS successfully without putting it back to factory default. The only difference this time around I believe was Kies.
Anyhow, my old phone was dropped in the mail this morning in exchange for a replacement unit. Am I at least assured that the data stored in my old phone (as opposed to being stored in the SIM and SD cards) will be wiped clean and unrecoverable in the process of ATT recovering and refurbishing it? It was stuck in odin mode which I understand is awaiting download of new firmware, but I'd rather have my data not recoverable if AT&T is going to try and save it and resell or use it as a warranty exchange unit as well.
04-22-2013 8:01 PM
redhot4400 - No, there used to be an indicator showing how much time was available/left for recording before media was full.
04-25-2013 10:10 AM
I am curious to know why you say to remove the SD card? Kies documentation states the update to JB can be done with or without the SD or SimCard. I am having problems with Kies getting past the point where it downloads the firmware components. The progress bar stops at 100%. The connected device disappears and Kies.exe goes to not responding. The firmware update dialog box closes and th PC just hangs. There are so many caveats with this whole process of installing Kies and using it to upgrade the Skyrocket. Kies also has a major drain on resources after starting windows and loging in, then settles down. I read horror stories of people attempting upgrade to JB and end up having to get a new device. There should be an ATT certified set of step by step instructions on installing Kies and what options should be used during the installation and step by step instruction on exactly how to upgrade the firmware. I have tried to upgrade to JB on 3 different PCs running XP SP3 with exactly the same results and I see many posts on the forum having the same problem.
04-27-2013 8:21 AM
Need to re-install your USB drivers if your device is not being recognized or connected, or iff you're being prompted for CWM Recovery, then you must have had that app pre-installed prompting you to recover, so maybe the upgrade did not perform successfully?
07-09-2013 2:11 PM
10-22-2015 3:46 AM
Pls i have a broken screen and my device is screen locked with a password. Pls is there any Pc software that could downlaod to enable me access my information in the SD?? I need this like oxygen
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