Galaxy S4 stuck on at&t logo

Contributor

Galaxy S4 stuck on at&t logo

Couple of days ago I updated my phone, and the day before it started to restart on its own and it would get stuck on the at&t logo and I could always get it to work after taking out the battery and putting it back in.

For the rest of the night it was fine until the next day. Now it won't even go past the at&t logo. I have tried factory reset but it still doesnt work.

 

Does anyone else have a solution to this problem? Thanks.

Message 1 of 2 (5,169 Views)
Highlighted
Master

Re: Galaxy S4 stuck on at&t logo

If rebooting your device didn't help I would call A t&T's tech support and see what they would recommend that you do. It's posable that they will have to replace your device if this can't be resolved.

Message 2 of 2 (5,163 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.