Can I use Kies to restore my Galaxy S4. I remember seeing a message a while back that Kies didnt support updtaing the S4 or something. I had it download the firmware but want to wait to see if I can get some help first.
Once you connect your S4--check the tab marked backup/restore and it will give you an option to select which backup file you want to restore. It's important that you at lease backed up once or twice before. Worked on my S4. Good luck.