Galaxy S4 SD card trouble

Galaxy S4 SD card trouble

I have the Galaxy S4 and love it. Before I left on this trip, I bought a high quality 32GB SD card. (SanDisc Ultra 32GB Micro SD HC). It has been a nice pocket phone (but not a replacement for my DSLR). I use the SD card to store music as well as images.

 

My problem is weird. The SD card doesn't stay stable. The phone often says "SD card unexpectedly removed" then, a few seconds later, it says "preparing SD card"

 

Is this a most likely a hardware problem or software problem?

 

I am out of the country right now, so bringing it into my local store is not an option.

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Re: Galaxy S4 SD card trouble

Crickets, that's all I hear. Crickets. Chirp chirp chirp. Is anyone out there?

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Re: Galaxy S4 SD card trouble


bikinchris wrote:

Crickets, that's all I hear. Crickets. Chirp chirp chirp. Is anyone out there?


sounds like a hardware issue with the sd slot, only fix is to take it to a att service center or a samsung warrenty ticket

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Re: Galaxy S4 SD card trouble

I know the SD card is a high quality card and not likely to be defective. I may try another card to see. Part of my problem is I don't know how long the warranty on the phone is good for. I won't be home from my travel until next month.

 

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Accepted by topic author bikinchris
‎09-30-2015 1:39 AM

Re: Galaxy S4 SD card trouble

Any SD card, even of high quality, can be defective.  Yes, its less likely if its from a high quality and reputable manufacturer.  But its still possible, and you know how Murphy's law goes.   If possible, I'd certainly try another SD, just to eliminate that as the cause.

 

But yes, it might be a failure of the SD tray, as mentioned.

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Re: Galaxy S4 SD card trouble


bikinchris wrote:

I know the SD card is a high quality card and not likely to be defective. I may try another card to see. Part of my problem is I don't know how long the warranty on the phone is good for. I won't be home from my travel until next month.

 


I beleive factory warrenty on the phone is 12 months, which I think that att also honors at one of their service centers.

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Re: Galaxy S4 SD card trouble

[ Edited ]

I swapped the card out for the one on my wife's identical GS4 and the problem is on HER phone now. The Sandisk card is not working properly.

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Re: Galaxy S4 SD card trouble

Sandisk cards do that from time to time. Get the Ultra cards if you get Sandisk, much better cards.
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