Contributor
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1 Message
Galaxy S4 Problems - Visual Voicemail & Wifi Connections Issues
Hello....
I didn't want to have two separate discussions so I thought it may be easier to just ask within one.
Problem 1: Wifi Dropping
All of a sudden my home wifi Linksys router -- will drop my connection to the phone. I am now having to relog in to connect to the home wifi. When I first go this phone about a month ago this was not the case.
I have checked the following:
Number of users -- 20. More than enough for all the phones, tv's, computers in the house
Reboot Router -- done this twice
Problem 2: This junk Visual Voicemail
I DO NOT WANT TO USE THIS PROGRAM however this is the only way to see if I have a missed voicemail.
It crashes
It freezes
When my kid sends me a photo it ONLY is received by the VVM and an hour later it shows up on the regular messaging app.
Thanks for any help in advance.
Steve
ms_unicorn
Former Employee
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4.9K Messages
11 years ago
Hello, mandyspizza!
I'm sorry to hear you've been having trouble with your Galaxy S4. If you don't mind, please send us a message by clicking here so we can get a tech support expert to help you out.
Be sure to include your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon at the top right corner of your screen.
In the meantime, please let me know if you have any additional questions or concerns!
-Mariana
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LogicSmith
Mentor
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37 Messages
11 years ago
I bet your wife issue is the fault of the router. I went through two LinkSys routers, getting at max a year out of each, before finally switching to D-Link. Apparently the low-end LinkSys routers (the ones most folks buy) are built using bottom-of-the-line parts.
I've had the D-Link (DIR-615 or 655, don't remember which) online 24x7 for more than 5 years now with absolutely no issues.
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