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Posted Nov 13, 2013
7:46:13 AM
Galaxy S4 - 4.3 Update
Edited by ATTDmitriyCM on Nov 18, 2013 at 9:43:15 AM

Best buy says November 13th, Has anyone gotten the update yet? I know it's still early..

Best buy says November 13th, Has anyone gotten the update yet? I know it's still early..

Galaxy S4 - 4.3 Update

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Dec 6, 2013 3:17:00 PM
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Ok what I did different was I kept a YouTube video playing the whole time it was downloading every time the video would stop the network activity indicators would show it was downloading for a little bit then activity would stop so I'd start another video. Sounds like a lot of trouble but try to keep a YouTube video going the whole time the download is going. If you try this and it works let everyone know.
Ok what I did different was I kept a YouTube video playing the whole time it was downloading every time the video would stop the network activity indicators would show it was downloading for a little bit then activity would stop so I'd start another video. Sounds like a lot of trouble but try to keep a YouTube video going the whole time the download is going. If you try this and it works let everyone know.

Re: Galaxy S4 - 4.3 Update

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Dec 6, 2013 4:58:23 PM
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"Ok what I did different was I kept a YouTube video playing the whole time it was downloading every time the video would stop the network activity indicators would show it was downloading for a little bit then activity would stop so I'd start another video. Sounds like a lot of trouble but try to keep a YouTube video going the whole time the download is going. If you try this and it works let everyone know."

 

Man,

This is getting better every time I read this thread!!!! I heard when the next update

comes from ATT(4.4), that there is this special "Magic Spell" you have to say 3 times,

walk backwards 3 steps, put your right foot in and shake it all about!! Then the download

will start and they guarantee this will work. Can't wait to try it!!!! Ha Ha!!!

                                                          Ken

 

"Ok what I did different was I kept a YouTube video playing the whole time it was downloading every time the video would stop the network activity indicators would show it was downloading for a little bit then activity would stop so I'd start another video. Sounds like a lot of trouble but try to keep a YouTube video going the whole time the download is going. If you try this and it works let everyone know."

 

Man,

This is getting better every time I read this thread!!!! I heard when the next update

comes from ATT(4.4), that there is this special "Magic Spell" you have to say 3 times,

walk backwards 3 steps, put your right foot in and shake it all about!! Then the download

will start and they guarantee this will work. Can't wait to try it!!!! Ha Ha!!!

                                                          Ken

 

Re: Galaxy S4 - 4.3 Update

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Dec 6, 2013 5:24:33 PM
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Same problem others are having. The download just quits on me randomly. However, on a single occassion the download finished, and it appeared to update. I rebooted the phone to finish the update, saw an update progress bar under the boot logo, everything looked fine. When it finished booting and presented me with my homescreen, a message appeared to tell me that the update could not be completed. Why? Way to provide a verbose message telling me what went wrong. I tried updating a few more times but the download never completed again.

 

What I don't understand is, if the download finished once, and the update failed, why should I have to download it again? I should be able to hit "continue update", but that is always grayed out. This is very frustrating.

Same problem others are having. The download just quits on me randomly. However, on a single occassion the download finished, and it appeared to update. I rebooted the phone to finish the update, saw an update progress bar under the boot logo, everything looked fine. When it finished booting and presented me with my homescreen, a message appeared to tell me that the update could not be completed. Why? Way to provide a verbose message telling me what went wrong. I tried updating a few more times but the download never completed again.

 

What I don't understand is, if the download finished once, and the update failed, why should I have to download it again? I should be able to hit "continue update", but that is always grayed out. This is very frustrating.

Re: Galaxy S4 - 4.3 Update

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Dec 6, 2013 6:02:57 PM
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Am I reading this right att already has the 4.3 update? I'm totally shocked! I thought it would be another year at least. im on 4.3 custom Rom and it's working great. Sounds like updating is a huge mistake as it's riddled with bugs galore.

Am I reading this right att already has the 4.3 update? I'm totally shocked! I thought it would be another year at least. im on 4.3 custom Rom and it's working great. Sounds like updating is a huge mistake as it's riddled with bugs galore.

Re: Galaxy S4 - 4.3 Update

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Dec 6, 2013 6:10:36 PM
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Just root your phone and load any rom you want.
Just root your phone and load any rom you want.

Re: Galaxy S4 - 4.3 Update

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Dec 6, 2013 7:28:37 PM
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Honey it worked by keeping the connection active, or could have been a fluke you can click your sandals if you want I'm just trying to help and if you feel I'm blowing smoke look my screen name up on xda and you will see that I've done nothing but help in the mobile community for years
Honey it worked by keeping the connection active, or could have been a fluke you can click your sandals if you want I'm just trying to help and if you feel I'm blowing smoke look my screen name up on xda and you will see that I've done nothing but help in the mobile community for years

Re: Galaxy S4 - 4.3 Update

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Dec 6, 2013 9:29:32 PM
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Anybody having trouble completeing updating to 4.3.  When I try it stops at 55% and says Android will check in 48 hours for update..   Thanks

Anybody having trouble completeing updating to 4.3.  When I try it stops at 55% and says Android will check in 48 hours for update..   Thanks

Update Problems

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Dec 6, 2013 10:02:27 PM
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Ok folks....finally got it done followed the community specialist advice and clicked and their link (Julie above in thi thread) and everything worked out. They just manually pushed it to me and as soon as I hit WiFi area at home it started downloading. If you don't provide your info though they can't get it to you...including email address so you can communicate. They got back to me and had it done within 24,hr....don't see any problems with the update....but not much I'm the advantage area either. We'll see and will update whatever I find. But if you don't follow the route they suggested in their link you are bound to just keep failing about halfway through....good luck and thanks Julie and Cate!
Ok folks....finally got it done followed the community specialist advice and clicked and their link (Julie above in thi thread) and everything worked out. They just manually pushed it to me and as soon as I hit WiFi area at home it started downloading. If you don't provide your info though they can't get it to you...including email address so you can communicate. They got back to me and had it done within 24,hr....don't see any problems with the update....but not much I'm the advantage area either. We'll see and will update whatever I find. But if you don't follow the route they suggested in their link you are bound to just keep failing about halfway through....good luck and thanks Julie and Cate!

Re: Galaxy S4 - 4.3 Update

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Dec 7, 2013 6:02:09 AM
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Well unfortunately I got mine to work. Here is how, 

Cleared the update cache in App Manager, then pulled the battery out. restarted the device, (changed the date cause it failed less then 24 hours ago) then started the download. Worked with out a hitch after trying for the last couple of weeks.

 

Now I got to deal with this crazy battery drain issue.

 

Well unfortunately I got mine to work. Here is how, 

Cleared the update cache in App Manager, then pulled the battery out. restarted the device, (changed the date cause it failed less then 24 hours ago) then started the download. Worked with out a hitch after trying for the last couple of weeks.

 

Now I got to deal with this crazy battery drain issue.

 

Re: Galaxy S4 - 4.3 Update

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Dec 7, 2013 8:20:28 AM
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How do you install this update via the zip file?  Kies won't install the update and I keep getting an error message from my device when I try to install over WIFI.  Now it says I have to wait 24 hours to check for updates again...

How do you install this update via the zip file?  Kies won't install the update and I keep getting an error message from my device when I try to install over WIFI.  Now it says I have to wait 24 hours to check for updates again...

Re: Galaxy S4 4.3 update today?

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Dec 8, 2013 6:49:39 PM
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Did update on S4 and had nothing but issues. Internet freezes. Lock screen lags. Swipe does not work the same. Would like to go back to 4.2.2.
Did update on S4 and had nothing but issues. Internet freezes. Lock screen lags. Swipe does not work the same. Would like to go back to 4.2.2.

Re: Galaxy S4 - 4.3 Update

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Dec 8, 2013 8:18:45 PM
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Edited by FuturePilot on Dec 8, 2013 at 8:23:40 PM

I finally got the last two phones updated and they were a pain just like the first two. AT&T's software update seems to be a flaky piece of software. After a mix of killing the software update processes, clearing the update app's cache, baby-sitting the phone during the entire download (it failed once but luckily I got it to resume where it left off), sacrificing a goat, holding a seance, and saying the magic word while dancing around the house naked, I finally got the update to work. Don't they test these things? Come on AT&T.

I finally got the last two phones updated and they were a pain just like the first two. AT&T's software update seems to be a flaky piece of software. After a mix of killing the software update processes, clearing the update app's cache, baby-sitting the phone during the entire download (it failed once but luckily I got it to resume where it left off), sacrificing a goat, holding a seance, and saying the magic word while dancing around the house naked, I finally got the update to work. Don't they test these things? Come on AT&T.

Re: Galaxy S4 - 4.3 Update

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Dec 9, 2013 10:18:06 AM
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YES THE MOBILE DATA TOGGLE IS STILL MISSING. HOPEFULLY THIS WILL BE FIXED IN THE NEXT UPDATE.

YES THE MOBILE DATA TOGGLE IS STILL MISSING. HOPEFULLY THIS WILL BE FIXED IN THE NEXT UPDATE.

Re: 4.3 Update for Galaxy S4 - Will it be missing the Mobile Data toggle in Notifications Panel?

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Dec 9, 2013 10:26:54 AM
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My phone upgradded to 4.3 by itself too, and now I am forced to use Google Maps 7.4, while I had kept my evices on Maps 6.14 so I could have access to My Maps.  Now I lost that feature and I need it.  I want back to Android 4.2.2 or at least be able to install Google Mpas 6.14.  Can anybody help?

My phone upgradded to 4.3 by itself too, and now I am forced to use Google Maps 7.4, while I had kept my evices on Maps 6.14 so I could have access to My Maps.  Now I lost that feature and I need it.  I want back to Android 4.2.2 or at least be able to install Google Mpas 6.14.  Can anybody help?

Re: Galaxy S4 - 4.3 Update

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Dec 9, 2013 10:40:14 PM
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I'm not in the US, I'm actually in the Philippines and I'm using an AT&T model S4. I still don't have the updated software. It checks for any update, and then instantly shows Software Update Interrupted and there's no update available for my device. Is this normal, will I ever get to update my phone? Am I the only one not in the US that can't update their S4?

I'm not in the US, I'm actually in the Philippines and I'm using an AT&T model S4. I still don't have the updated software. It checks for any update, and then instantly shows Software Update Interrupted and there's no update available for my device. Is this normal, will I ever get to update my phone? Am I the only one not in the US that can't update their S4?

Re: Galaxy S4 - 4.3 Update

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Dec 10, 2013 7:42:39 AM
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ncskywarn wrote:

I'm in North Carolina just did a manual update and it is updating as we speak. but it is like at a snails pace cut in half lol


Same here, in the Charlotte area.  I just want this slow d/l to STOP, but it won't let me.  How can I effectively put a STOP to this, or can I refuse to install it after it finally finsihes its slow d/l?

Frustrating.


ncskywarn wrote:

I'm in North Carolina just did a manual update and it is updating as we speak. but it is like at a snails pace cut in half lol


Same here, in the Charlotte area.  I just want this slow d/l to STOP, but it won't let me.  How can I effectively put a STOP to this, or can I refuse to install it after it finally finsihes its slow d/l?

Frustrating.

Re: Galaxy S4 4.3 update today?

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Dec 10, 2013 1:34:24 PM
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The inconsistent wifi problem is very very annoying. What makes it worse is when watching YouTube in landscape you cant tell when the wifi drops. I think we all know what HD youtube videos can do to your data plan... Now I have to worry about my data even while on wifi!! And who knows how long it's gonna take for the next update to fix this. Any Android device that's not a Nexus or Google Edition has an absolutely atrocious update process.
The inconsistent wifi problem is very very annoying. What makes it worse is when watching YouTube in landscape you cant tell when the wifi drops. I think we all know what HD youtube videos can do to your data plan... Now I have to worry about my data even while on wifi!! And who knows how long it's gonna take for the next update to fix this. Any Android device that's not a Nexus or Google Edition has an absolutely atrocious update process.

Re: Galaxy S4 - 4.3 Update

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Dec 10, 2013 3:08:16 PM
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I just turned off the Auto Network Switch. Hopefully that will fix the issue. I guess At&t decided it would be best to remove the Mobile Data toggle and turn on the Auto network switch feature to increase consumer data.
I just turned off the Auto Network Switch. Hopefully that will fix the issue. I guess At&t decided it would be best to remove the Mobile Data toggle and turn on the Auto network switch feature to increase consumer data.

Re: Galaxy S4 - 4.3 Update

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Dec 12, 2013 12:54:24 PM
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A few weeks ago I attempted to download the android 4.3 update and the download failed and since then the phone says the software is up to date (even though it is still 4.2.2) and is says I have to wait 8250 hours (yes that's what is says) to check for update. How can I rectify this situation? !

A few weeks ago I attempted to download the android 4.3 update and the download failed and since then the phone says the software is up to date (even though it is still 4.2.2) and is says I have to wait 8250 hours (yes that's what is says) to check for update. How can I rectify this situation? !

Re: Galaxy S4 - 4.3 Update

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Dec 12, 2013 1:36:37 PM
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Did the same thing for weeks.
Above you will find a post by the community specialist for Att...you will have to follow the instructions and wait about 24 hours then they will email you and ask if they can call you today...they right not call but will manually push the update to you. Works perfect but won't download until you have WiFi.signal....if you don't do it that way you will never get it
Did the same thing for weeks.
Above you will find a post by the community specialist for Att...you will have to follow the instructions and wait about 24 hours then they will email you and ask if they can call you today...they right not call but will manually push the update to you. Works perfect but won't download until you have WiFi.signal....if you don't do it that way you will never get it

Re: Galaxy S4 - 4.3 Update

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Dec 12, 2013 6:49:14 PM
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  Man this sounds like a nightmare.  Reminds me of when a bunch of us were trying to get an update for our Samsung Infuse.  AT&T  released then froze it and kept pushing it back.  We finally did a manual update with some other software app, kind of like a manual install after someone found the rom.

 

It was kind of like a hack I think cus it wasn't an official version but worked fine.  Within a couple weeks AT&T released their official verson through kies.

 

By the way, why did they disable updating through Kies?

  Man this sounds like a nightmare.  Reminds me of when a bunch of us were trying to get an update for our Samsung Infuse.  AT&T  released then froze it and kept pushing it back.  We finally did a manual update with some other software app, kind of like a manual install after someone found the rom.

 

It was kind of like a hack I think cus it wasn't an official version but worked fine.  Within a couple weeks AT&T released their official verson through kies.

 

By the way, why did they disable updating through Kies?

Re: Galaxy S4 - 4.3 Update

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Dec 13, 2013 2:30:15 PM
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i got the update but still can't get text messages on the galaxy gear smartwatch

i got the update but still can't get text messages on the galaxy gear smartwatch

Re: Galaxy S4 - 4.3 Update

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Dec 13, 2013 2:44:03 PM
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don't get the watch    galaxy gear as you can't get text messages from your samsung galaxy s4 on the watch ...I got the sony smartch watch 2 and works great with samsung galaxy s4 and 100.00 less than gear

don't get the watch    galaxy gear as you can't get text messages from your samsung galaxy s4 on the watch ...I got the sony smartch watch 2 and works great with samsung galaxy s4 and 100.00 less than gear

Re: Galaxy S4 - 4.3 Update

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Dec 14, 2013 12:15:26 AM
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I'm pretty upset I lost the Mobile Data toggle in the 4.3 update. That was the toggle I used most in the quick settings. Fix it please! I don't know why they would remove such a useful feature.

I'm pretty upset I lost the Mobile Data toggle in the 4.3 update. That was the toggle I used most in the quick settings. Fix it please! I don't know why they would remove such a useful feature.

Galaxy S4 - Loss of Mobile Data Toggle with 4.3 Update

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Dec 17, 2013 11:08:28 AM
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Any new news? I'm still showing "continue update" is grayed out and when I hit "check for updates" says "up to date" even thought I'm on 4.2.2
Any new news? I'm still showing "continue update" is grayed out and when I hit "check for updates" says "up to date" even thought I'm on 4.2.2

Re: Galaxy S4 - Loss of Mobile Data Toggle with 4.3 Update

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Dec 17, 2013 11:33:38 AM
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The community specialist fixed mine up with a manual push update within 24 hours and it works flawlessly.
go back in this forum and you will find their connection ....trust me it works.
The community specialist fixed mine up with a manual push update within 24 hours and it works flawlessly.
go back in this forum and you will find their connection ....trust me it works.

Re: Galaxy S4 - 4.3 Update

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Dec 17, 2013 11:36:41 AM
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Mine is still there
Mine is still there

Re: Galaxy S4 - 4.3 Update

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Dec 17, 2013 11:38:14 AM
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Mobile data toggle
Mobile data toggle

Re: Galaxy S4 - 4.3 Update

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Dec 19, 2013 9:24:44 AM
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I've been unable to get the Android 4.3 update for my Galaxt S4. I tried the software update in Settings and it will not pull down. I've tried changing the date, month and year to see if that would affect the availability, but it would still not pull down. 

 

After reading on the forums that AT&T support can pushed down the update, I requested via online/chat support. The agent said they could not do it and for me to call Samsung. I called Samsung and they sent me back to AT&T.

 

Is there anyway to have someone at AT&T push down the update to me? Or is there an option to download the new Android version and install it through KIES?

 

 

This is very frustrating and as I never had these problems with updating iOS versions on my Iphones. I was able to update iOS myself, have the AT&T store reps do it or someone at a Genius Bar do it.

I've been unable to get the Android 4.3 update for my Galaxt S4. I tried the software update in Settings and it will not pull down. I've tried changing the date, month and year to see if that would affect the availability, but it would still not pull down. 

 

After reading on the forums that AT&T support can pushed down the update, I requested via online/chat support. The agent said they could not do it and for me to call Samsung. I called Samsung and they sent me back to AT&T.

 

Is there anyway to have someone at AT&T push down the update to me? Or is there an option to download the new Android version and install it through KIES?

 

 

This is very frustrating and as I never had these problems with updating iOS versions on my Iphones. I was able to update iOS myself, have the AT&T store reps do it or someone at a Genius Bar do it.

Galaxy S4 Android 4.3 Update

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Dec 19, 2013 9:35:07 AM
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Edited by b4ng0rX on Dec 19, 2013 at 9:36:05 AM

clg63 wrote:
The community specialist fixed mine up with a manual push update within 24 hours and it works flawlessly.
go back in this forum and you will find their connection ....trust me it works.


clg63 you were lucky. I requested that and was told to speak with Samsung.


clg63 wrote:
The community specialist fixed mine up with a manual push update within 24 hours and it works flawlessly.
go back in this forum and you will find their connection ....trust me it works.


clg63 you were lucky. I requested that and was told to speak with Samsung.

Re: Galaxy S4 - 4.3 Update

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