Tutor
•
2 Messages
Galaxy S3 Jelly Bean - Issues
If you goto Edit Pages from Menu Button and click Edit Page.. Then if you try to remove a page from the group of screens (pages).. it says TouchWiz Error and also no updates for Camera found in this release and also other issues associated with the relese.. I am not sure maybe ATT released the Jelly Bean out of the blue.. I call this a Toilet paper Release...
Rickalodeon
Teacher
•
23 Messages
11 years ago
Final Update: SUCCESS!!!
I decided that I would send Samsung the refurb S3 that exhibited the same problem as my new one. Before I would do so, I thought I would fire it up with the new SIM (that I just received) to recreate the problem - so that I could claim that it froze/rebooted just before I sent it. To my surprise, it didn't. In fact, it was stable for the next two days....no reboots at all. There were two variables that made it different from when it was rebooting: 1) a new SIM card, 2) I did a Factory Data Reset just before I put it away (when I went to the new phone).
So...I decided that I would do a Factory Data Reset of the new phone and reinsert the new SIM. It's been stable all day. By now, it would have rebooted every time the status of the wifi connection changed.
The solution for my several month journey: remove SIM, Factory Data Reset the phone, reinsert a new SIM card.
Unsolved mystery: Why the problem started after the ICS to JB update; and how would a bad SIM card corrupt something in the system.
I hope this helps. When all is said and done, the S3 is an outstanding smartphone.
0
0
marker_this
Tutor
•
7 Messages
11 years ago
It appears that I had a different problem than Rickalodeon.
The offender has been identified. Surprise, it is an AT&T app: AT&T Voicemail Viewer.
After going through a factory reset and tracking everything I do (not just app installs but when enabling any feature in an app...) it appears that the problem child was "AT&T Voicemail Viewer" which was an app that I enjoyed. Silly me, when I had the problem and went through uninstalling apps before the factory reset, I had not done the ATT apps since I figured those were solid. Doh!
Here are comments from the Google Play store -- other user comments on the ATT Voicemail Viewer app:
... there are more reports, but hopefully you get the idea of the problems -- reboots after changes to the network state.
The reports of the reboots tied with network state change go back to January. It is disappointing that AT&T has not addressed the problem with their application.
The network changes match my scenario of triggering the freezes and reboots.. I miss using the application (Ireally liked reading texts of msgs left on voicemail), but I do not miss the reboots.
0
0