Galaxy S3 4.3 - battery drain

Scholar

Galaxy S3 4.3 - battery drain

Is anyone else experiencing a severe decrease in battery life after getting the 4.3 update? My battery now only lasts about 60% as long as it used to. Also, I am seeing some other annoying things happening. There seems to be initial delays when waking the device up from sleep. I think that is due to how memory is being handle, and a possible bug there. If I have Chome open, turn off the display, then turn it back on, Chrome's page is completely black unless I scroll on it. This seems to be an issue with how memory is being utilized. But, I can live with that. I cannot, however, deal with this horrible battery life of this phone now.

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Message 1 of 86
Teacher

Re: Galaxy S3 4.3 - battery drain

I have been experiencing the battery drain issue. Whenever it happens, the phone gets very hot. I usually turn off the phone, pull the battery, let the phone cool off, re-insert the battery, clear the cache partition, and then reboot.

 

The last thing that should ever be done is to perform a factory reset. These devices should receive updates without any or a minimal amount of issues that can be easily resolved.

 

I had first realized the 4.3 update was flawed when installed apps kept crashing when started. The only means to resolve the issue was to re-install the apps.   

Message 16 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

I think the bloatware is indeed a strong part of the problem. Some are having it worse than others. Only issue I had is battery drain. I had the download bug as well immediately after the update, but cleared my app and download cache and that was fixed. I was informed AT&T is working on a fix, but who on earth knows when it will come. I see why people buy Nexus devices and Google Play versions. I would too if I could afford it. I'll see what happens for a while longer until I lose patience. If I do have to get another deviice because of this, it won't be Samsung. Even though they stopped the update when they were made aware of problems, I believe that their bloatware was causing issues initially, especially overseas. I haven't heard of LG or Motorola having isssues with 4.3 and my Nexus 7 (First Edition) certainly didn't have any issues. The one thing all three have in common is lack of a lot of bloatware. Heck, on the GS4, about 9 of the 16 mb storage is all you have access to because the rest is occupied by bloatware. If the Moto X had a removable battery that would have been my device of choice hands down.

Message 17 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

So amazing how poor att customer support is compared to other carriers, they at least monitor thier forums.
Message 18 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

FINALLY!

 

AT&T finally acknowledged this problem on chat today. I was told that they are working on an update that will fix the battery drain issue along with other bugs in the 4.3 update. 

 

I asked for an ETA, and was told it should be by the end of this month to early next month.

 

Hopefully, they guy wasn't blowing smoke, since Samsung support today told me that they weren't aware of any reported problems with the 4.3 update. 

Message 19 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

omrebel, I'm glad that you can confirm AT&T working on the issue as well. Hopefully, it will be done sooner rather than later. I think The Samsung person you spoke to was either out of the loop or full of sh&t, because Samsung knew about the problem with 4.3 when it was rolling out the first time and people were having issues so Samsung stopped the update. It was than that individual carriers like AT&T decided to put it out anyway and we see how well that went.  Smiley Happy

Message 20 of 86
Contributor

Re: Galaxy S3 4.3 - battery drain

Is it only happen after upgrade to 4.3?

Message 21 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

I believe so. There are some having other problems as well with this firmware.
Message 22 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

Let us hold our breath on the fix...rumor is 4.4 end of January. T-Mobile Nexus soon.
Message 23 of 86
Contributor

Re: Galaxy S3 4.3 - battery drain

I too have this problem with the battery not charging.  I also have problems with my apps now, my phone runs slow as a turtle, my screen goes blank and I have to take the battery out of it, and sometimes it just freezes.  My phone is a piece of junk!!!!  Wish I could uninstall the 4.3 and go back to the previous version!!!

Message 24 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

OK, I'm tired of this buggy 4.3 update. Used my Christmas and birthday money to get a Moto G from Motorola to hold me over. I will hopefully have it soon. Whenever a fix for the battery drain issues or the update to 4.4 comes out, I will switch back to the S3. The whole thing just left a bad taste in my mouth. 

Message 25 of 86
Teacher

Re: Galaxy S3 4.3 - battery drain

It is rumored that 4.4 is coming out by the end of March so, to me, it doesn't make sense for At&t to push a fix so close to the new update.

Message 26 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

I remember reading that in various sources I have so it will probably happen. Got my Moto G and it has been wonderful so I may not switch back to my S3 right away. The battery on the Moto G is smaller but lasts at least twice as long as the S3 after 4.3 messed it up. I loved my S3 before the update,  but now I'm saying "Hello Moto" .

Message 27 of 86
Contributor

Re: Galaxy S3 4.3 - battery drain

I am having the same problem. It is awful. I got pushed the update. Told it to postpone, and then it started downloading anyway. Now the battery drains so fast. I have barely used the phone at all and it is below 50% at 2 PM. It used to be 8 or even 10 pm with heavy useage before this would happen prior to the update. I've checked online and this is not a carrier-specific issue, but it seems to be a pervasive problem. Someone needs to force Samsung to fix this ASAP. The phone is now almost useless since it drains so fast. I need to be tethered to a charger if I want to do anything. I'm ready to ditch it if they don't do something soon. 

Message 28 of 86
Scholar

Re: Galaxy S3 4.3 - battery drain

I feel for anyone having these issues. It was a great device until the update. I definitely believe all the bloatware and the added features are pulling more juice. My nearly stock Moto G didn't have any issues with 4.3 and is running just fine on 4.4. Hopefully the 4.4 update will come and fix the draining problem. Samsung and AT&T need to make this right by us. Having said that, my friend updated his S3 on Sprint and is facing the same battery drain issue, only not as bad. Makes me think it is mostly Samsung gimmicky features that might be the biggest problem. I did notice a difference in my battery life when I disabled all their features, which I should not have to do.
Message 29 of 86
Contributor

Re: Galaxy S3 4.3 - battery drain

No updates yet. 

Message 30 of 86
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